Five9 Inc (FIVN) stock soared 13.86% in the pre-market trading session on Friday, following the release of its impressive fourth-quarter 2024 financial results and positive outlook for 2025, driven by robust demand for its AI-powered customer experience solutions.

The company reported a 17% year-over-year increase in revenue for Q4 2024, exceeding $1 billion in annual revenue. Notably, its Enterprise AI revenue surged 46% year-over-year, showcasing the company's strength in AI integration for customer experience management. Five9's adjusted EBITDA margin reached a record 23% in Q4, reflecting strong profitability.

For 2025, Five9 provided an optimistic guidance, with the midpoint of revenue forecast at $1.14 billion and non-GAAP EPS guidance at $2.60 per diluted share. Investors are betting on the company's ability to capitalize on the growing demand for AI-driven customer experience solutions, supported by its partnerships with major technology firms like Salesforce, ServiceNow, Microsoft, Verint, and Google.