Australian Banks Commit to Regional Services, Extend Branch Moratorium

MT Newswires Live
02-11

The Australian Banking Association has committed to keeping more branches open in regional areas and securing ongoing access to services through Bank@Post despite a significant decline in branch interactions in recent years, according to a Tuesday statement from the group.

AMP (ASX:AMP), ANZ Group Holdings (ASX:ANZ, NZE:ANZ), Bank of Queensland (ASX:BOQ), Bendigo and Adelaide Bank (ASX:BEN), Commonwealth Bank of Australia (ASX:CBA), Macquarie Group (ASX:MQG), National Australia Bank (ASX:NAB), Suncorp (ASX:SUN), and Westpac Banking (ASX:WBC, NZE:WBC) are part of the association.

The decision is aimed at ensuring continued banking services for customers in rural and remote locations who still prefer face-to-face banking, the group said.

Australian banks have now extended the moratorium on branch closures until mid-2027, while CBA, NAB, and Westpac secured new agreements with Bank@Post to maintain essential services, the group added.

ANZ is nearing a deal to offer Bank@Post access from October 2025, while Macquarie and HSBC are starting negotiations with Australia Post to expand services.

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