Dropbox Inc.'s (DBX) stock experienced a significant 10.59% plummet in pre-market trading on Friday, February 21.

The cloud storage and collaboration platform disclosed several adverse factors weighing on investor sentiment in its earnings report and outlook:

• Dropbox is facing an accelerated decline in paying users, with a projected reduction of approximately 300,000 users, or 1.5%, in 2025.
• The company's teams business is grappling with elevated churn and downsell pressure, leading to growth headwinds.
• Pricing sensitivity and a reduced outbound sales force have further impacted the teams business.
• Strategic decisions regarding FormSwift and foreign exchange headwinds are expected to create a 1.5% headwind to Dropbox's revenue growth in 2025.

While Dropbox reported a 23% year-over-year growth in free cash flow per share for the fourth quarter and reduced its diluted share count through share repurchases, the challenges surrounding user decline and revenue growth overshadowed these positive aspects, contributing to the stock's sharp decline.