Release Date: September 11, 2024
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: On the first quarter call, you highlighted consumer weakness, particularly among lower-income consumers. Is this trend continuing into the third quarter, and is it affecting all income levels? A: Our outlet channels, which are highly indexed to lower-income customers, continue to be the most challenged. The softness is concentrated in this segment.
Q: Can you expand on some of the new wholesale partners you hope to team up with in the future? A: We are looking at partners that align with our customer acquisition targets. While it's too early to comment on specifics, there is a lot of interest due to our new marketing efforts and rebranding. The success of our Urban Outfitters partnership is a great example.
Q: Your free cash flow was negative in the first half of the year. Are you optimistic about free cash flow generation in the second half? A: Yes, we expect inventories to be a source of cash in the second half. The timing of new assortments and in-transit inventories affected the first half, but we expect to be down 5% in inventory levels by year-end.
Q: Given the difficult business environment, are you still planning to maintain your capital spending outlook? A: Yes, this remains an investment year for us, including elevated marketing investments. We are focusing on brand awareness and driving transactional activity while maintaining strong business discipline.
Q: How do you see the upcoming election affecting your business? A: We are focused on controlling what we can and planning conservatively for the back half of the year. While we acknowledge the potential impact of the election, our primary focus is on nurturing the positive trends we see in our business.
Q: How do collaborations fit into your strategy for attracting younger customers? A: Collaborations are crucial for both existing and new customers. Our recent Disney collaboration in outlets was well-received, and we are evaluating new properties to ensure they appeal to our target demographics.
Q: What are your plans for the leather and faux leather product categories? A: The higher price points in our leather program have been well-received, particularly by existing and reactivated customers. Faux leather in outlets is also performing well. We are pleased with these results and will continue to build on them.
Q: How are you addressing feedback from customers who prefer your traditional cotton pattern products? A: We are making adjustments based on customer feedback, such as longer straps, more pockets, and more print assortments. These changes will be rolled out starting in the holiday season to ensure we meet the needs of both new and existing customers.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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