Release Date: August 06, 2024
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you provide more color on the trends you're seeing with your customer base and the ability to increase average advance size? A: Kyle Beilman, CFO: We're seeing strong demand dynamics, with customer acquisition costs at multi-year lows despite increased marketing spend. We feel confident in increasing origination size and monetization, supported by a new model that allows for larger advances and lower loss rates. Jason Wilk, CEO, added that the high velocity of the product allows rapid testing and learning, providing confidence in these adjustments.
Q: How do you view the potential impact of the CFPB's regulatory proposals on your business? A: Jason Wilk, CEO: We believe we are well-positioned due to our lower cost to serve compared to traditional banks. If overdraft fees are limited, our lower fees and strong gross margins give us an advantage. Regarding the EWA proposal, we don't believe it applies to us as we operate as a federally regulated overdraft product. We have flexibility in our pricing model to adapt if necessary.
Q: Can you discuss the sustainability of your revenue growth and adjusted EBITDA profitability? A: Jason Wilk, CEO: We are confident in sustaining 20%+ growth for many quarters, supported by low customer acquisition costs. We aim to maintain positive EBITDA, though there may be fluctuations due to marketing investments. Kyle Beilman, CFO, emphasized the focus on maintaining positive EBITDA without needing additional capital.
Q: What is the status of your relationship with Evolve Bank, and are there plans for additional banking partners? A: Jason Wilk, CEO: Our relationship with Evolve is positive and healthy. We are evaluating a second bank partner as a risk mitigation step, not as a reaction to recent news. Discussions with potential partners are ongoing, and we believe our established risk and compliance programs make us an attractive partner.
Q: How are you achieving cost-effective customer acquisition, and what are your plans for marketing spend? A: Jason Wilk, CEO: We benefit from strong word-of-mouth and a diverse marketing channel distribution, including TV, streaming, and social media. This has allowed us to reduce customer acquisition costs. Kyle Beilman, CFO, noted that marketing spend will increase in Q3 to capitalize on demand, with attractive LTV to CAC trends driving these decisions.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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