Release Date: October 31, 2024
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you discuss the economics of the trade-down business model at Acima and its impact on gross margins and losses? A: Fahmi Karam, CFO, explained that the 90-day purchase activity associated with trade-down comes at a lower margin. However, it allows Upbound to keep GMV up and be more selective with approvals. While it impacts gross margins, it introduces new customers to Acima, who often return for repeat business with better margins. Loss improvements from trade-down are expected to be seen in future quarters.
Q: How is Rent-A-Center managing higher charge-offs while maintaining strong EBITDA margins? A: Mitch Fadel, CEO, noted that Rent-A-Center balances losses with overall profitability. Despite expected seasonal upticks in charge-offs, the company maintains strong EBITDA margins by adjusting decisioning and leveraging marketing efforts to capture business from competitors exiting the market.
Q: What is the outlook for Acima's GMV growth, and how does it align with the multi-year plan? A: Mitch Fadel, CEO, expressed confidence in sustaining low double-digit GMV growth for Acima, citing numerous retail wins and the potential of the Acima marketplace. The company has added significant retail partners and expects continued growth, even as it faces competition.
Q: Can you provide more details on the estimated settlement expenses related to legal matters with the CFPB and others? A: Fahmi Karam, CFO, stated that the $7.5 million estimate covers all three outstanding legal matters. The accrual reflects the company's best estimate based on current facts, but specifics of the issues covered are not disclosed.
Q: How will the marketplace contribute to Acima's growth, and what impact will new partnerships have? A: Mitch Fadel, CEO, highlighted the potential of the Acima marketplace, especially with the addition of major partners like Amazon, Walmart, and Target. The new AI-powered leasability engine enhances onboarding and product selection, expected to drive significant growth and support the company's low double-digit GMV growth targets.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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