Release Date: November 12, 2024
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: What is the outlook for Q4 2024 and Q1 2025, especially regarding the Super VIP program? A: Cussion Kar Shun Pang, Executive Chairman, stated that the Super VIP program has shown strong initial results with over 10 million subscribers. The focus will remain on expanding the paying user base and increasing ARPPU. The company is optimistic about growth prospects for 2025, expecting acceleration in topline growth driven by subscriber and ARPPU increases, assuming a stable external environment.
Q: Can you explain the reasons behind the better-than-expected subscriber growth in Q3? A: Zhu Liang, CEO, explained that the growth was due to stable operational strategies and enhanced subscriber privileges. Marketing efforts during festivals like the Mid-Autumn Festival also contributed. The company plans to maintain tight control over marketing to ensure healthy growth and emphasize the value of their subscription content.
Q: How many Super VIP members were added in Q3, and what is the source of these members? A: Zhu Liang, CEO, noted that most Super VIP members were upgraded from basic VIP accounts. The company is also focusing on engaging new customers. Many Super VIP users are young, indicating that the services and privileges align well with their interests.
Q: Despite the growth in Super VIP members, why is ARPPU not performing as expected? A: Zhu Liang, CEO, mentioned that the growth in Super VIP members is a result of long-term efforts. The ARPPU is expected to respond positively as the Super VIP base grows to 20-30 million. The current ARPPU for Super VIPs is higher than that of basic subscribers.
Q: What are the key drivers for the Super VIP program, and which areas will you focus on to drive conversion? A: Zhu Liang, CEO, highlighted that half of the Super VIPs come from QQ Music and half from Kugou. Key drivers include premium audio quality, long-form audio offerings, and exclusive digital album access. Future focus areas include enhancing user experience across devices and introducing family membership packages.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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