Release Date: November 14, 2024
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: What are the risks associated with the delayed large commercial deal, and how confident are you in closing it? A: Riley McCormack, CEO: The delay is due to the deal's transformational nature, impacting a massive industry. We are key to the customer's strategic initiatives, both short and long-term. While nothing is certain until finalized, I am confident in our role and the customer's recognition of our unique value. The biggest risk is resource allocation, but we are committed to maximizing long-term value and are prepared to make tough decisions if necessary.
Q: Can you provide an update on the gift card opportunity and when investors might see ARR and revenue from it? A: Riley McCormack, CEO: We recorded some gift card revenue in Q3 and expect more in Q4. Gift cards are anticipated to be a significant contributor to our 2025 results. We will provide a comprehensive update on all developments as soon as possible.
Q: Did changes to partner relationships and contract structures impact the Q3 ARR? A: Riley McCormack, CEO: The transition had no impact on ARR. The delayed contract required significant resources, which I support despite the timing mismatch. We focus on maximizing long-term value and will provide more details when possible.
Q: How does the large customer operate during the contract gap, and was there an option for a short-term renewal? A: Riley McCormack, CEO: Customers with multiple contracts may lose access to specific services during a gap, but not everything. We prioritize long-term scope over quick fixes and are focused on achieving a comprehensive deal.
Q: Can you provide details on the European recycling initiatives and any expected milestones? A: Riley McCormack, CEO: There is genuine intent in Europe to address plastic pollution, driven by regulation and ROI. We are excited about these developments and will provide a full update when we can discuss all related activities comprehensively.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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