Release Date: January 30, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you discuss the trends you're seeing in the enterprise segment, specifically in campus B2B and government? A: Jeffrey Maggioncalda, CEO, noted weakness in government workforce development programs due to transitory budgets post-COVID. In the campus segment, challenges arise when Coursera is not integrated into the curriculum for credit, leading to lower student engagement. However, when used for credit, student engagement and completion rates are high. Kenneth Hahn, CFO, added that for 2025, they expect the most growth from Coursera for Campus, followed by Coursera for Business, and then Coursera for Government.
Q: At your 2023 Investor Day, you expected degrees to be a core growth engine. Why is there now a shift in strategic priorities? A: Jeffrey Maggioncalda explained that the online degree market has evolved, with a focus now on integrating open content for credit, which aligns with Coursera for Campus. The synergy between campus offerings and degree recruitment is being prioritized. Kenneth Hahn added that while degrees were expected to grow more, the focus is shifting to areas with more immediate growth potential.
Q: Reflecting on your tenure, how do you view the adoption of virtual learning and AI's impact? A: Jeffrey Maggioncalda noted that while COVID accelerated virtual learning, the adoption of AI has been slower due to regulatory uncertainties and the need for clear productivity gains. He believes that as AI models improve, the urgency for companies to upskill will increase. Andrew Ng added that while AI disruption hasn't been as immediate as hyped, valuable applications are being developed, and Coursera is well-positioned to innovate and capture these opportunities.
Q: Can you elaborate on the strategy for the degrees segment and its impact on growth and profitability? A: Kenneth Hahn stated that while degrees have been growing, the focus is shifting to enterprise and consumer segments for quicker returns. The degree segment's growth is slower than anticipated, and resources are being reallocated to areas with more immediate growth potential. Jeffrey Maggioncalda emphasized focusing on scalable models that integrate open content for credit.
Q: How do you view the impact of generative AI on consumer segment growth in 2025? A: Jeffrey Maggioncalda highlighted that a broader and more diverse content portfolio, powered by Gen AI, will drive consumer growth, especially in international markets. The focus will be on job-specific titles that teach new AI tools, aiming to position learners as AI-capable employees. Kenneth Hahn added that stability in Coursera Plus subscriptions and renewed agreements with industry partners will support growth.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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