Release Date: February 09, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you discuss the increased competitive intensity and its impact on promotions? A: Terry Smart, Group CEO: The competitive activity is more maintained rather than increased. It affects our gross margin slightly, as seen in both brands. This is due to investments on the floor by staff to close deals, especially in competitive categories like computers.
Q: How might potential interest rate cuts impact the business? A: Terry Smart, Group CEO: Rate cuts could be positive for retail in general. Improved consumer sentiment would likely benefit us.
Q: Is there a shift in focus towards driving value, and are you willing to sacrifice gross margin for sales momentum? A: Terry Smart, Group CEO: Driving value has always been a priority. We focus on top-line growth by ensuring competitive pricing. The emphasis on value is due to increased competitive activity, not a change in strategy.
Q: How is the company handling the impact of the weaker Australian dollar on costs? A: Terry Smart, Group CEO: Suppliers are discussing potential price rises, especially in home appliances. However, since we buy locally like our competitors, any price increase would affect the entire market.
Q: What is the outlook for the robot vacuum category, given its low household penetration? A: Terry Smart, Group CEO: Robot vacuums fit well into our tech space and are performing well. We are merchandising them prominently to capture growth as household penetration increases.
Q: What are the plans for e&s expansion across the country? A: Nick Wells, COO: We are focusing on integrating systems and processes before expanding interstate. A few stores will open in Victoria, but broader expansion plans are not yet solidified.
Q: How is the company managing costs to maintain margins? A: Nick Wells, COO: We manage costs in line with sales, ensuring good customer service. We maintain a gross margin around 22%, adjusting for mix and other factors.
Q: How important is innovation in maintaining sales growth, especially with AI products? A: Terry Smart, Group CEO: Innovation is crucial, with AI-enabled devices offering future-proofing benefits. While AI isn't adding significant value today, it will drive future growth.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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