Release Date: February 13, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you break down the net unit growth guidance of 4.1% at the midpoint between new construction, conversions, and retention improvement? A: Michele Allen, CFO, explained that the low end of the guidance reflects 2024 performance with a 95.7% retention rate and 7.9% growth openings. The high end anticipates a 30 basis point improvement in retention and a 70 basis point increase in growth openings. New construction will play a larger role in 2025, especially as ECHO continues to ramp up, with improved results expected in the US and consistent production internationally.
Q: Are you seeing higher returns on key money investments, and how are you deploying these funds? A: Michele Allen noted that the key money strategy is attracting higher FeePAR properties in strategic markets, with less than 20% of additions involving key money. These properties bring a 40% FeePAR premium. The strategy involves deploying capital judiciously, primarily in the US, focusing on midscale and above, including ECHO.
Q: How does the pipeline's FeePAR premium factor into this year's guidance, and when will it impact results? A: Michele Allen stated that the higher FeePAR strategy is part of the expectation to outperform the industry in RevPAR. The strategy contributes to consistent brand performance and is expected to impact 2025 results, with significant contributions from infrastructure spend.
Q: How should investors view the growth of the credit card fee stream and the new debit card program? A: Geoffrey Ballotti, CEO, highlighted the debit card's potential to attract Gen Y and Z customers. Michele Allen added that the credit card program has grown 8% annually, with stronger deal economics and expected ancillary revenue growth in the low teens for 2025, partly due to the early renewal of the Barclays card.
Q: Is there any hurricane impact included in the RevPAR guidance for this year? A: Michele Allen confirmed that the hurricane benefits have been adjusted out of the 2025 RevPAR guidance, which includes a 30-basis-point headwind from hurricanes.
Q: What RevPAR environment is needed to achieve the 8.5% adjusted EBITDA CAGR by 2026? A: Michele Allen indicated that moving from flat RevPAR last year to up about 3% this year, and aiming for 3% or better next year, would imply a 1% to 2% CAGR over the three-year plan, including currency FX.
Q: How does the pipeline's evolution impact your growth strategy, and are there opportunities for deals outside organic activities? A: Geoffrey Ballotti emphasized the strong organic growth in the pipeline, particularly in midscale and above segments. The removal of uncertainty has fueled pipeline growth, and the focus remains on organic expansion, with potential opportunities for strategic deals.
Q: How is AI influencing your direct and indirect distribution mix? A: Geoffrey Ballotti explained that Wyndham's investment in technology allows for AI-driven innovations, enhancing customer engagement and operational efficiency. AI is automating tasks, improving service, and creating monetization opportunities for franchisees.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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