Release Date: February 16, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you explain the slowdown in the core online business growth in the last four months of the year? Was it expected or due to external factors? A: Sacha Laing, CEO: The slowdown was a conscious decision to focus on quality of earnings. We prioritized profitable revenue, which involved refining our promotional cadence and removing unprofitable products. This approach aims for sustained long-term profitability rather than just top-line growth.
Q: With the focus on profitable revenues, can we expect the core online business to grow at market rates or remain flat? A: Sacha Laing, CEO: We do not expect the online business to remain flat. We are focused on growing both the core and online business, supported by the halo effect of our store network. Our gross margin growth is a key performance indicator, and we expect it to continue improving.
Q: You've achieved a 200 basis point margin expansion already. Can we expect further gross margin improvements, especially with the new physical stores? A: Sacha Laing, CEO: Yes, we expect further margin improvements. Key drivers include managing promotional cadence, growth of our own brands, and retail media expansion. Our new platform and dedicated team will continue to drive revenue and service for our brand partners.
Q: How does Adore Beauty plan to differentiate its physical stores from competitors like Mecca and Sephora? A: Sacha Laing, CEO: Our stores are an elevated extension of our online platform, deeply digitally immersed with features like digital pricing and content linked to our online ecosystem. We offer a brand-agnostic environment with personalized advice, creating a unique shopping experience.
Q: What are the key metrics investors should focus on now that Adore Beauty is becoming an omnichannel retailer? A: Sacha Laing, CEO: Focus on gross profit margin improvement, EBIT margin expansion, and EBITDA margin growth. These metrics reflect our strategic focus on profitability and long-term shareholder value, driven by our store network and own brand growth.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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