Release Date: March 07, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you provide more insights into the current macro environment and its impact on your business? A: David Peacock, Chief Executive Officer: The macro environment is generating uncertainty, particularly with the on-again, off-again nature of tariffs. This uncertainty affects companies and categories we work with, potentially impacting consumer costs by $1,200 to $2,000 annually. For us, this could mean increased commissions if pricing flows through, but also potential volume declines and supply chain disruptions, which could increase demand for our retail merchandising services.
Q: Is the current environment conducive to winning new clients, or is that more likely in a growth environment? A: David Peacock, Chief Executive Officer: We are actively pursuing new client wins with an aggressive business development effort. Despite the challenging environment, there are opportunities, especially in Retailer Services, where we can offer cost-effective solutions in a constrained labor market. Additionally, in Experiential Services, we are expanding beyond traditional in-store sampling to meet demand.
Q: How should we think about the 2025 outlook for Branded Services given current market headwinds? A: David Peacock, Chief Executive Officer: While we don't guide by segment, the Branded Services segment faces a challenging environment with uncertainties like tariffs and the impact of GLP-1 drugs on consumer spending. However, we are optimistic about generating new business and providing cost efficiencies to clients, which should help us navigate these headwinds.
Q: How conservative is your 2025 guidance, and does it account for potential market improvements? A: David Peacock, Chief Executive Officer: Our guidance considers the current environment, with tariffs being the most unpredictable factor. We are making significant progress on our transformation, and excluding technology and data investments, we would see mid-single-digit growth. We are confident in our ability to meet growth opportunities as the market stabilizes.
Q: Do you anticipate any further intentional client exits in 2025? A: David Peacock, Chief Executive Officer: No, we do not anticipate any further intentional client exits in 2025. We have addressed unique circumstances from the past and do not foresee similar actions moving forward.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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