Release Date: March 11, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: What are some areas where Korn Ferry has seen success in driving productivity, and how much room is there for further improvement without an uptick in market demand? A: Gary Burnison, CEO, highlighted that Korn Ferry has pivoted to more profitable work, increasing productivity significantly. The company has improved hourly rates in consulting and interim solutions, and productivity has increased by 35-40% compared to pre-pandemic levels. There is still room for improvement, even if the market remains stable. Additionally, CFO Robert Rozek mentioned that advancements in AI and GenAI could further enhance productivity.
Q: Can you explain the growth in RPO new business? Is it due to competitive takeaways, new clients, or increased hiring at existing clients? A: Gary Burnison explained that two-thirds of the new RPO business came from new logos, particularly in healthcare and life sciences. The growth is driven by a significant supply and demand imbalance in the labor market, which presents opportunities for Korn Ferry as companies need to reskill and retain their workforce.
Q: What caused the decline in digital new business trends from 10% growth last quarter to an 8% decline this quarter? A: Gary Burnison attributed the decline to a tough comparison with the previous year, where significant deals involved licensing the company's compensation database. Despite this, the digital business has remained stable in a challenging environment over the past eight quarters.
Q: How is Korn Ferry winning large engagements, and who are the competitors in these RFPs? A: Gary Burnison stated that Korn Ferry often competes against large strategy firms and the Big 4. The company focuses on high-impact engagements involving organizational design and leadership development, often driven by strategic transformations at client companies. These engagements are typically large-scale, touching thousands of employees.
Q: How does Korn Ferry view the impact of the Peak 65 demographic trend on its business? A: Gary Burnison emphasized that the retirement of baby boomers (Peak 65) will create a significant supply and demand imbalance in the labor market. This trend, along with lower birth rates, will necessitate companies to reskill and retain their workforce, presenting opportunities for Korn Ferry to provide solutions in workforce transformation and talent management.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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