Release Date: March 20, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you provide details on the revenue impact from your largest customer transitioning away and how it affects your 2025 guidance? A: (Mark Strobeck, CEO) The largest customer generated approximately $45 million in revenue, and we expect a $34 million decline in 2025 due to their transition. Our guidance does not include any potential future agreements with this customer, so any successful negotiations would be upside to our current projections.
Q: Do you view 2025 as a transition year, and what are your expectations for growth in 2026? A: (Mark Strobeck, CEO) We see 2025 as a transition year but aim to return to growth within the year. We are actively pursuing new customers and business development opportunities to offset the revenue loss and drive future growth.
Q: Are there any risks that other customers might also pivot away from Rockwell, and how do you plan to mitigate such risks? A: (Mark Strobeck, CEO) The decision by our largest customer was based on diversifying their supplier base, not due to any issues with our products or services. We maintain strong relationships and long-term contracts with other customers, and we are confident in our ability to continue serving them effectively.
Q: How do you plan to grow the bicarbonate cartridge business in 2025, and what are your expectations for its uptake? A: (Timothy Chole, CCO) We plan to introduce the bicarbonate cartridge to our existing customer base, which should drive short-term sales. The market is gradually shifting towards machines compatible with these cartridges, providing long-term growth potential.
Q: Can you elaborate on the factors affecting your gross margin guidance for 2025? A: (Jesse Neri, CFO) The gross margin guidance of 16% to 18% reflects the lower revenue base expected in 2025 compared to 2024. The removal of our largest customer, which contributed little to gross margin, should not significantly impact the overall percentage.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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