Woolworths Group (ASX:WOW) confirmed changes to its store operating model across its New Zealand stores, where team members will collaborate on tasks rather than working separately in departments.
In an emailed statement to MT Newswires, a Woolworths New Zealand spokesperson said the restructuring is expected to ensure better floor coverage, improve product availability, and enhance the overall customer shopping experience.
The confirmation comes after the Workers First Union reported Thursday that the restructuring would result in a reduction in income for thousands of workers and will entail the disestablishment of all department management and duty supervisor roles.
The company said it plans to pilot the new operating model in its upper North Island stores from late May, but its Blockhouse Bay and Mangere Mall stores will not be included in the pilot as their lease will not be renewed.
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