2月19日上午,华住集团(HTHT)股价盘中大涨5.63%,引发市场关注。导致股价上涨的主要原因是该公司发布全新的"10秒极速入住"新模式获得市场热捧。
据了解,华住新推出的前台自助入住模式,通过重构服务流程与智能设备的应用,将酒店的传统入住手续由原先的10余分钟缩短至最快只需10秒即可完成,大大提升了住客的入住体验。
智能自助入住机器"华掌柜"与手持终端的服务人员组成"黄金搭档",住客可通过机器人自主完成身份证验证、房型选择、支付等环节,无需排队等候,整个流程高效快捷。同时,酒店的人工服务也从繁琐的传统前台手续中解放出来,专注于个性化服务和应对突发状况,全面优化了住客的入住体验。
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