有报道称,近日,拼多多已为商家上线了双向视频通话功能,商家只需登录商家后台,在多多客服功能中找到客服工具,即可开通语音通话服务。 据悉,开通该功能后,商家在与消费者的聊天界面中可以向消费者发送“视频讲解邀请”卡片。消费者点击进入后,商家侧即会弹起视频通话界面。值得注意的是,视频接通后,消费者摄像头默认关闭,需消费者手动开启,且开启后默认使用后置摄像头。 报道称,拼多多方面还建议商家在配置语音...
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