Shares of Salesforce.com (CRM) plummeted 5.36% in the last 24 hours during Wednesday's after-market trading session. The software giant reported fiscal Q4 earnings that beat expectations on the bottom line but missed analysts' estimates for revenue.

However, the more significant concern for investors appears to be the company's guidance for fiscal 2026. Salesforce projected full-year revenue in the range of $40.5 billion to $40.9 billion, falling short of Wall Street's consensus estimate of $41.35 billion. The company attributed the lower-than-expected forecast to a slower adoption rate of its new artificial intelligence (AI) agent platform, Agentforce.

While Salesforce has gained some traction with over 5,000 Agentforce deals closed, including more than 3,000 paid deals, the pace of adoption has lagged behind expectations. Analysts have highlighted Agentforce as a key driver of the company's future growth, enabling businesses to build and deploy custom AI agents to automate tasks, improve efficiency, and enhance customer experiences.