Shares of Five9 Inc. (FIVN) surged 15.45% in after-hours trading on Wednesday after the cloud software company reported better-than-expected third-quarter revenue driven by strong demand for its contact center solutions. The company's Q3 revenue came in at $264.2 million, surpassing Wall Street's expectations of $255.1 million and representing a 14.81% increase year-over-year.
While Five9 posted a net loss of $4.5 million for the quarter, the robust top-line growth underscored the company's ability to expand its customer base and capitalize on the growing adoption of cloud-based contact center services. Five9's platform enables businesses to leverage artificial intelligence and automation to enhance customer experiences and increase operational efficiency.
The strong revenue performance appears to have outweighed concerns over profitability, with investors expressing optimism about Five9's growth prospects. The company's focus on innovation and its position in the rapidly evolving cloud contact center market are expected to fuel continued momentum in customer acquisition and revenue growth.
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