• Cash Earnings After Tax: $343 million.
• Statutory Net Profit After Tax: $285 million.
• Business Lending Growth: 7% annualized.
• Cost Growth: 2.9% excluding investment and amortization.
• CET1 Ratio: 10.66%.
• Dividend: $0.17 per share, payout ratio of 65.4% on cash earnings.
• Net Interest Margin (NIM): Improved by 2 basis points to 1.57%.
• Total Income Reduction: 8% decrease, with net interest income down 9% and non-interest income down 4%.
• Loan Impairment Expense: $20 million or 2 basis points to GLA.
• Deposit Funding: 71% of total funding, deposit to loan ratio increased to 84%.
• Investment Spend: $257 million in FY24, down 21% from FY23.
• Asset Finance Portfolio Growth: 1.6% in FY24, 4% in the second half.
• Digital Platform Customer Growth: 34% increase, with $7.2 billion in savings balances.

• Warning! GuruFocus has detected 5 Warning Signs with BKQNY.

Release Date: October 15, 2024

For the complete transcript of the earnings call, please refer to the full earnings call transcript.

Positive Points

• Bank of Queensland Ltd (BKQNY) reported $343 million in cash earnings after tax, demonstrating disciplined execution despite elevated competition.
• Business lending grew by 7% on an annualized basis, indicating strong performance in targeted segments such as healthcare, agriculture, and diversified business lending.
• The company has largely completed the foundational build of its end-to-end digital retail bank, which is expected to improve customer experience and reduce operational costs.
• The CET1 ratio stands at 10.66%, at the top end of the target range, reflecting strong financial resilience.
• The bank has announced a strategic decision to convert all 149 manager branches to corporate branches, expected to be completed by March 2025, which should align with its digital and specialist banking strategy.

Negative Points

• Total income reduced by 8% with net interest income down 9% and non-interest income down 4%, reflecting challenges in the current competitive environment.
• The home lending portfolio contracted as the bank prioritized economic return over growth, impacting overall revenue.
• Operating expenses increased by 6% due to continued inflation and investment in business transformation.
• The bank faces potential legal challenges from owner managers regarding the conversion of branches, which could impact future operations.
• Loan impairment expense, while improved, remains a concern with expectations of higher arrears due to sustained high interest rates.

Q & A Highlights

Q: How does Bank of Queensland plan to achieve its FY26 ROE target of 8% given the current revenue and mortgage balance expectations? A: Patrick Allaway, CEO, explained that revenue growth will come from accelerating business banking growth, with a 70% increase in bankers. The conversion of the owner manager network will also uplift revenues. Additionally, the rollout of digital mortgages and restructuring distribution channels will return the retail bank to growth by FY26. A $250 million productivity target is also a key driver for achieving the ROE target.

Q: Can you provide more details on the investment spend profile and its impact on costs? A: Racheal Kellaway, CFO, stated that investment spend has peaked, with a 31% reduction into FY24 and a further material reduction expected in FY25. The focus is shifting towards digital enhancements, with a 50%-50% capitalized and directly expensed ratio. While directly expensed investment spend will decrease, it will not offset the increase in amortization.

Q: What is the outlook for business banking growth, and how does it impact the overall loan book? A: Patrick Allaway noted that business banking growth is expected to accelerate, with a focus on specialist segments like healthcare and agriculture. The business bank saw a 7% annualized growth in the second half of FY24, which is sustainable. However, given the size of the home loan book, significant business banking growth is needed to offset the decline in home lending.

Q: How does the digital deposit strategy impact the cost of funding, and what are the expectations for deposit costs? A: Racheal Kellaway explained that the digital deposit strategy aims to build a stable retail customer deposit base. While the cost of digital deposits is competitive, it is not the lowest in the market. The strategy focuses on customer retention and experience, with expectations that as the platform scales, it will broaden the base of low-cost transaction accounts.

Q: What are the implications of the owner manager branch conversion on capital and costs? A: Racheal Kellaway mentioned that the conversion will have a 30 basis points impact on capital, with cash payments to owner managers. An intangible asset will be booked on the balance sheet, unwinding over time and impacting below the line. The conversion is expected to be completed by March FY25, with potential consolidation opportunities.

For the complete transcript of the earnings call, please refer to the full earnings call transcript.