Release Date: November 07, 2024
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Could you walk us through the income statement regarding the recent transactions and their impact on EBITDA and interest expense? A: Dawn Kussow, CFO, explained that in Q4, there is an $8 million timing benefit to adjusted EBITDA due to lease reclassifications, with a corresponding increase in interest expense. For 2025, they expect a $33 million increase in adjusted EBITDA and a $15 million increase in adjusted free cash flow due to the acquisition of currently leased assets and subsequent financing.
Q: Can you discuss the competitive dynamics for third-party referral sources that were pressured? A: Lucinda Baier, CEO, clarified that the issue is not cost-related. The softness in move-ins from two large third-party referral sources was identified, leading to increased internal marketing efforts. While move-ins were down year-over-year, there was sequential improvement, and October move-ins were flat compared to the previous year.
Q: How should we think about the strategy with third-party referral sources and marketing spend? A: Baier stated that the strategy is to get every room in service at the best profitable rate. The shift to internal marketing is not a cash increase but a timing difference in accounting. The goal is to recover from the lower volume seen from third-party sources.
Q: What are your expectations for occupancy growth and rate increases in 2025? A: Kussow mentioned they expect sequential occupancy growth in Q4 and are not providing 2025 guidance yet. However, they anticipate steady and sustainable occupancy growth while balancing affordability and costs.
Q: Can you explain the impact of the Google algorithm change on third-party marketing firms? A: Baier noted that a Google algorithm change deprioritized third-party content, reducing leads for one of the major aggregators. The other aggregator has reduced its marketing spend, affecting referral volumes.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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