Eventbrite Reports Third Quarter 2024 Financial Results

Business Wire
08 Nov 2024

Third quarter revenue of $77.8 million, above the outlook range

Consumer reach totaled over 93 million with paid ticket volume of 19.7 million in Q3

Creator acquisition improved following the introduction of the free tier in September

SAN FRANCISCO, November 07, 2024--(BUSINESS WIRE)--Eventbrite (NYSE: EB), a global marketplace for shared experiences, reported its financial results for the third quarter ended September 30, 2024. The Third Quarter 2024 Shareholder Letter can be found on Eventbrite’s Investor Relations website at https://investor.eventbrite.com.

"In the third quarter, our results were above our outlook range and the actions we took on pricing in September have begun to benefit creator acquisition," said Julia Hartz, Co-Founder, Chief Executive Officer, and Executive Chair. "We launched timed entry, are elevating our customer service and support to help creators grow, and are expanding personalization and discoverability to drive more consumers to our platform. We remain confident in our marketplace strategy, as we work to drive sustainable long-term growth and shareholder value by focusing on execution and delighting consumers and creators with great experiences."

Third Quarter 2024 Highlights

  • Net Revenue of $77.8 million, down 5% year-over-year. Marketplace-related revenue from organizer fees and Eventbrite Ads at 12% of total net revenue.
  • Total free and paid ticket volume of 65.0 million tickets across 1.4 million events.
  • Gross Margin of 68.5% vs 68.3% a year ago.
  • Net Loss of ($3.8) million and Net Loss Margin of (4.8%), which includes $5.4 million from reduction in force charges, compared to net loss of ($9.9) million and Net Loss Margin of (12.2)% in the same period last year.
  • Adjusted EBITDA of $5.3 million, and Adjusted EBITDA margin of 6.9%.1

1 For more information on these non-GAAP financial measures, please see "―About non-GAAP financial measures" and the tables under "―Reconciliation of GAAP to non-GAAP financial results" included at the end of this release.

The summary of GAAP and non-GAAP consolidated financial results are in the table below (in thousands, except percentages, unaudited):

Three Months Ended September 30,

Nine Months Ended September 30,

2024

2023

% Change

2024

2023

% Change

Gross ticket sales

$

795,367

$

892,431

(11

)%

$

2,489,364

$

2,688,794

(7

)%

Net revenue

$

77,801

$

81,544

(5

)%

$

248,604

$

238,370

4

%

Gross profit

$

53,258

$

55,677

(4

)%

$

174,418

$

161,505

8

%

Gross profit margin

68

%

68

%

70

%

68

%

Net income (loss)

$

(3,768

)

$

(9,935

)

(62

)%

$

(7,195

)

$

(25,542

)

(72

)%

Net income (loss) margin

(5

)%

(12

)%

(3

)%

(11

)%

Adjusted EBITDA (non-GAAP)

$

5,337

$

6,403

(17

)%

$

28,586

$

19,858

44

%

Adjusted EBITDA margin (non-GAAP)

7

%

8

%

11

%

8

%

Operating Highlights

The key operating metrics of our business are summarized below (in thousands, except average ticket value, unaudited):

Three Months Ended September 30,

Nine Months Ended September 30,

2024

2023

% Change

2024

2023

% Change

Total tickets

64,985

77,257

(16

)%

197,597

231,274

(15

)%

Paid tickets

19,736

22,855

(14

)%

62,195

69,320

(10

)%

Total events

1,357

1,572

(14

)%

3,655

3,979

(8

)%

Paid events

509

561

(9

)%

1,349

1,381

(2

)%

Total creators

333

395

(16

)%

640

716

(11

)%

Paid creators

163

185

(12

)%

313

329

(5

)%

Average ticket value (ATV)

$

40.30

$

39.05

3

%

$

40.03

$

38.79

3

%

Total ticket buyers

26,604

31,420

(15

)%

65,894

75,742

(13

)%

 

Business Outlook

The company expects fourth quarter 2024 revenue to be within a range of $74 to $77 million, and full-year 2024 revenue will be within a range of $322 million to $326 million. At the midpoint of our revenue outlook range, we expect Adjusted EBITDA margin, excluding the impact of severance costs and other non-routine items, to be approximately 10% for the year.

We have not provided an outlook for GAAP net income (loss) or GAAP net income (loss) margin or reconciliations of expected Adjusted EBITDA to GAAP net income (loss) or expected Adjusted EBITDA margin to GAAP net income (loss) margin, because GAAP net income (loss) and GAAP net income (loss) margin on a forward-looking basis are not available without unreasonable efforts due to the potential variability and complexity of the items that are excluded from Adjusted EBITDA and Adjusted EBITDA margin, such as stock-based compensation expense, foreign exchange rate gains and losses, and other non-recurring expenses.

Earnings Webcast Information

Event: Eventbrite Third Quarter 2024 Earnings Conference Call
Date: Thursday, November 7, 2024
Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time)
Live Webcast Site: https://investor.eventbrite.com
An archived webcast of the conference call will be accessible on Eventbrite’s Investor Relations page, https://investor.eventbrite.com

About Eventbrite

Eventbrite is a global events marketplace that serves event creators and event-goers in nearly 180 countries. Since its inception, Eventbrite has been at the center of the experience economy, transforming how people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. With over 300 million tickets distributed for over 5 million events in 2023, Eventbrite is where people worldwide discover new things to do or new ways to do more of what they love. Eventbrite has also earned industry recognition as a top employer with special designations that include a coveted spot on Fast Company’s prestigious The World’s 50 Most Innovative Companies and Fast Company’s Brands That Matter lists, the Great Place to Work® Award in the U.S., and Inc.'s Best-Led Companies honor. Learn more at www.eventbrite.com.

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, that involve substantial risks and uncertainties. All statements other than statements of historical fact could be deemed forward-looking, including, but not limited to, statements regarding the future performance of Eventbrite, Inc. and its consolidated subsidiaries (the "Company"); the Company’s expectations with respect to its operating model and marketplace strategy; and the Company’s expectations described under "Business Outlook" above. In some cases, forward-looking statements can be identified by terms such as "may," "will," "appears," "shall," "should," "expects," "plans," "anticipates," "could," "intends," "target," "projects," "contemplates," "believes," "estimates," "predicts," "potential," or "continue," or the negative of these words or other similar terms or expressions that concern the Company’s expectations, strategy, plans, or intentions. Such statements are subject to a number of known and unknown risks, uncertainties, assumptions, and other factors that may cause the Company’s actual results, performance, or achievements to differ materially from results expressed or implied in this press release, including those more fully described in the Company’s filings with the Securities and Exchange Commission, including the Company’s Annual Report on Form 10-K and Quarterly Reports on Form 10-Q. Further information on potential risks that could affect actual results will be included in the subsequent periodic and current reports and other filings that the Company makes with the Securities and Exchange Commission from time to time. Investors are cautioned not to place undue reliance on these statements. Actual results could differ materially from those expressed or implied. All forward-looking statements are based on information and estimates available to the Company at the time of this release, and are not guarantees of future performance, and reported results should not be considered as an indication of future performance. Except as required by law, the Company assumes no obligation to update any of the statements in this press release.

Disclaimer Regarding Ticketing, Creator and Event Metrics

This press release includes certain measures related to our ticketing business, such as paid tickets, paid creators, ticket buyers, average ticket value, and paid events. We believe that the use of these metrics is helpful to our investors as these metrics are used by management in assessing the health of our business and our operating performance. These metrics are based on what we believe to be reasonable estimates for the applicable period of measurement. There are inherent challenges in measuring these metrics, and we regularly review and may adjust our processes for calculating our internal metrics to improve their accuracy. You should not consider these metrics in isolation or as substitutes for analysis of our results of operations as reported under GAAP.

 

Condensed Consolidated Balance Sheets
(in thousands; unaudited)

 
 

September 30,
2024

December 31,
2023

Assets

Current assets

Cash and cash equivalents

$

530,957

$

489,200

Funds receivable

30,190

48,773

Short-term investments, at amortized cost

24,665

153,746

Accounts receivable, net

3,224

2,814

Creator signing fees, net

4,399

634

Creator advances, net

6,157

2,804

Prepaid expenses and other current assets

11,692

13,880

Total current assets

611,284

711,851

Creator signing fees, net noncurrent

3,924

1,303

Property and equipment, net

13,549

9,384

Operating lease right-of-use assets

950

177

Goodwill

174,388

174,388

Acquired intangible assets, net

7,017

13,314

Other assets

6,261

2,913

Total assets

$

817,373

$

913,330

Liabilities and Stockholders’ Equity

Current liabilities

Accounts payable, creators

$

355,074

$

303,436

Accounts payable, trade

1,127

1,821

Chargebacks and refunds reserve

9,057

8,088

Accrued compensation and benefits

5,506

17,522

Accrued taxes

5,243

8,796

Operating lease liabilities

2,010

1,523

Other accrued liabilities

13,542

16,425

Total current liabilities

391,559

357,611

Accrued taxes, noncurrent

4,546

4,526

Operating lease liabilities, noncurrent

956

1,768

Long-term debt

240,395

357,668

Other liabilities

79

Total liabilities

637,535

721,573

Stockholders’ equity

Common stock

1

1

Additional paid-in capital

1,041,894

1,007,190

Treasury stock at cost

(39,428

)

Accumulated deficit

(822,629

)

(815,434

)

Total stockholders’ equity

179,838

191,757

Total liabilities and stockholders’ equity

$

817,373

$

913,330

 

Condensed Consolidated Statement of Operations
(in thousands, except share and per share amounts; unaudited)

 
 

Three Months Ended
September 30,

Nine Months Ended
September 30,

2024

2023

2024

2023

Net revenue

$

77,801

$

81,544

$

248,604

$

238,370

Cost of net revenue

24,543

25,867

74,186

76,865

Gross profit

53,258

55,677

174,418

161,505

Operating expenses

Product development

22,586

23,041

75,327

73,091

Sales, marketing and support

23,694

21,063

69,084

53,802

General and administrative

15,930

23,137

52,983

66,681

Total operating expenses

62,210

67,241

197,394

193,574

Loss from operations

(8,952

)

(11,564

)

(22,976

)

(32,069

)

Interest income

6,056

7,569

20,845

19,948

Interest expense

(2,084

)

(2,821

)

(7,690

)

(8,359

)

Other income (expense), net

1,420

(2,357

)

3,892

(3,230

)

Loss before income taxes

(3,560

)

(9,173

)

(5,929

)

(23,710

)

Income tax provision

208

762

1,266

1,832

Net loss

$

(3,768

)

$

(9,935

)

$

(7,195

)

$

(25,542

)

Net loss per share, basic and diluted

$

(0.04

)

$

(0.10

)

$

(0.08

)

$

(0.26

)

Weighted-average number of shares outstanding used to compute net loss per share, basic and diluted

96,498

100,540

95,571

100,030

 

Condensed Consolidated Statements of Cash Flows
(in thousands; unaudited)

 
 

Nine Months Ended September 30,

2024

2023

Cash flows from operating activities

Net loss

$

(7,195

)

$

(25,542

)

Adjustments to reconcile net loss to net cash provided by operating activities:

Depreciation and amortization

11,189

9,934

Stock-based compensation expense

39,484

41,161

Amortization of debt discount and issuance costs

1,512

1,557

Loss on debt extinguishment

315

Unrealized (gain) loss on foreign currency exchange

741

(103

)

Accretion on short-term investments

(3,112

)

(5,477

)

Non-cash operating lease expenses

463

5,088

Amortization of creator signing fees

777

742

Changes related to creator advances, creator signing fees, and allowance for credit losses

(2,434

)

(1,671

)

Provision for chargebacks and refunds

21,015

9,549

Gain on litigation settlement

(3,927

)

Other

796

1,464

Changes in operating assets and liabilities

Accounts receivable

(1,731

)

(1,181

)

Funds receivable

18,480

10,917

Creator signing fees and creator advances

(6,327

)

44

Prepaid expenses and other assets

2,767

2,900

Accounts payable, creators

53,423

64,711

Accounts payable

(675

)

328

Chargebacks and refunds reserve

(20,461

)

(12,681

)

Accrued compensation and benefits

(12,016

)

4,198

Accrued taxes

(4,315

)

(7,846

)

Operating lease liabilities

(1,561

)

(2,563

)

Other accrued liabilities

(1,580

)

6,271

Net cash provided by operating activities

85,628

101,800

Cash flows from investing activities

Purchases of short-term investments

(136,808

)

(273,677

)

Maturities of short-term investments

269,001

211,000

Purchases of property and equipment

(585

)

(991

)

Capitalized internal-use software development costs

(6,964

)

(4,848

)

Net cash provided by (used in) investing activities

124,644

(68,516

)

Cash flows from financing activities

Principal repayment of debt obligations

(120,450

)

Repurchase of common stock

(39,296

)

Proceeds from exercise of stock options

930

Taxes paid related to net share settlement of equity awards

(6,837

)

(5,486

)

Proceeds from issuance of common stock under ESPP

454

567

Principal payments on finance lease obligations

(1

)

Net cash used in financing activities

(166,129

)

(3,990

)

Effect of exchange rate changes on cash, cash equivalents and restricted cash

(2,386

)

(925

)

Net increase in cash, cash equivalents and restricted cash

41,757

28,369

Cash, cash equivalents and restricted cash

Beginning of period

489,200

540,174

End of period

$

530,957

$

568,543

 

Reconciliation of Net Loss to Adjusted EBITDA and the Calculation of Adjusted EBITDA Margin
(in thousands; unaudited)

 
 

Three Months Ended
September 30,

Nine Months Ended
September 30,

2024

2023

2024

2023

Net loss (1)

$

(3,768

)

$

(9,935

)

$

(7,195

)

$

(25,542

)

Add:

Depreciation and amortization

3,946

3,226

11,189

9,934

Stock-based compensation

10,246

14,468

39,484

41,161

Interest income

(6,056

)

(7,569

)

(20,845

)

(19,948

)

Interest expense

2,084

2,821

7,690

8,359

Employer taxes related to employee equity transactions

97

273

889

832

Other (income) expense, net

(1,420

)

2,357

(3,892

)

3,230

Income tax provision

208

762

1,266

1,832

Adjusted EBITDA

$

5,337

$

6,403

$

28,586

$

19,858

Net revenue

$

77,801

$

81,544

$

248,604

$

238,370

Adjusted EBITDA margin

7

%

8

%

11

%

8

%

(1) Net loss and Adjusted EBITDA includes reduction in force costs totaling $5.4 million in the three and nine months ended September 30, 2024, and restructuring costs totaling $0.8 million and $15.1 million in the three and nine months ended September 30, 2023.

About Non-GAAP Financial Measures

We believe that the use of Adjusted EBITDA and Adjusted EBITDA margin is helpful to our investors in understanding and evaluating our results of operations and useful measures for period-to-period comparisons of our business performance as they are metrics used by management in assessing the health of our business and our operating performance, making operating decisions, and performing strategic planning and annual budgeting. These measures are not prepared in accordance with GAAP and have limitations as an analytical tool, and you should not consider them in isolation or as a substitute for analysis of our results of operations as reported under GAAP. In addition, other companies may not calculate non-GAAP financial measures in the same manner as we calculate them, limiting their usefulness as comparative measures. You are encouraged to evaluate the adjustments and the reasons we consider them appropriate. Some amounts in this press release may not add due to rounding.

Adjusted EBITDA

We calculate Adjusted EBITDA as net income (loss) adjusted to exclude depreciation and amortization, stock-based compensation expense, interest expense, interest income, employer taxes related to employee transactions, other (income) expense net, which consists of foreign exchange rate gains and losses, and income tax provision (benefit). Adjusted EBITDA should not be considered as an alternative to net income (loss) or any other measure of financial performance calculated and presented in accordance with GAAP.

Some of the limitations of Adjusted EBITDA include (i) Adjusted EBITDA does not properly reflect capital spending that occurs off of the income statement or account for future contractual commitments, (ii) although depreciation and amortization are non-cash charges, the underlying assets may need to be replaced and Adjusted EBITDA does not reflect these capital expenditures and (iii) Adjusted EBITDA does not reflect the interest and principal required to service our indebtedness. In evaluating Adjusted EBITDA, you should be aware that in the future we expect to incur expenses similar to the adjustments in this release. Our presentation of Adjusted EBITDA should not be construed as an inference that our future results will be unaffected by these expenses or any unusual or non-routine items. When evaluating our performance, you should consider Adjusted EBITDA alongside other financial performance measures, including our net income (loss) and other GAAP results.

Adjusted EBITDA Margin

Adjusted EBITDA Margin is defined as Adjusted EBITDA divided by net revenue. Because of the limitations described above, you should consider Adjusted EBITDA and Adjusted EBITDA Margin alongside other financial performance measures, including net income (loss), net income (loss) margin, and our other GAAP results.

View source version on businesswire.com: https://www.businesswire.com/news/home/20241107940032/en/

Contacts

Eventbrite Investor Relations
investors@eventbrite.com

Disclaimer: Investing carries risk. This is not financial advice. The above content should not be regarded as an offer, recommendation, or solicitation on acquiring or disposing of any financial products, any associated discussions, comments, or posts by author or other users should not be considered as such either. It is solely for general information purpose only, which does not consider your own investment objectives, financial situations or needs. TTM assumes no responsibility or warranty for the accuracy and completeness of the information, investors should do their own research and may seek professional advice before investing.

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