Release Date: November 04, 2024
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you provide more details on the marketing spend, particularly the areas where you've scaled back and the response from the areas you are still investing in? A: James Maloney, CFO: We spent $7 million in Q3 and plan to spend another $7 million in Q4, totaling $17 million year-to-date. We've optimized our marketing efforts, focusing on channels that yield the highest return on investment. Social media has been effective, and we've seen success in capturing emails from website interactions. However, 90% of our client acquisition still comes through our coach channel. We plan to continue this spend into 2025, especially during resolution season.
Q: Are there any particular advertising channels that have shown more or less success? A: Daniel Chard, CEO: Social media channels have been highly effective. We've also seen success in capturing emails from website interactions. Despite the new company-led acquisition strategy, 90% of our client acquisition still comes through our coach channel. We've trained 95% of our coach leaders to support GLP-1 medications, and 40% of our coaches now support at least one client on these drugs.
Q: Why does the guidance for Q4 imply a deceleration in revenue, given the sequential improvement seen throughout the year? A: James Maloney, CFO: We continue to face pressure on client acquisition, impacting the number of coaches. Q4 is typically more challenging due to seasonality, as people are less focused on health and wellness. We've scaled back some company-led acquisition efforts in Q4, aligning our guidance with these seasonal trends.
Q: Of the 12% of clients on GLP-1 drugs, what portion received their prescriptions through LifeMD? A: Daniel Chard, CEO: We haven't disclosed specific numbers, but it's a mix. Some clients transition off GLP-1 drugs and find us through various channels. We have successful coach groups working closely with LifeMD physicians, and we expect this integration to improve over time.
Q: What are the expected costs for the clinical studies, and when will this spending occur? A: James Maloney, CFO: Most of the costs for the clinical studies will occur in 2025 and beyond, with initial estimates being less than $2 million. Very little will be spent in Q4. The studies aim to assess the health outcomes of integrating Optavia nutrition and lifestyle programs with medications.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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