Release Date: November 06, 2024
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: How confident are you in achieving consolidated revenue growth for 2025, considering some businesses face secular headwinds? A: Barry McCarthy, President and CEO, expressed confidence in the growth prospects of their businesses, particularly in B2B, merchant services, and data-driven marketing. He noted that while some segments face challenges, the company is on track to achieve its long-term growth goals, supported by strong execution and strategic initiatives like the North Star program.
Q: Can you provide more details on the drivers behind the strong margins in the quarter? A: William Zint, CFO, highlighted the impact of the North Star program, which focuses on improving operating efficiency and driving margin expansion. He noted that the program's initiatives, such as procurement and technology optimization, have contributed to the improved margin profile across the enterprise.
Q: Are you seeing any changes in the competitive environment or pricing pressure in the merchant business? A: Barry McCarthy stated that while there is always competitive pressure, Deluxe's strong foothold in areas like state and local government and not-for-profit sectors helps mitigate this. The company's focus on service quality and value, rather than just price, has been key to winning business and maintaining stability in processing volumes.
Q: What impact would an increase in bank M&A have on the check business? A: Barry McCarthy explained that bank consolidation is generally positive for Deluxe, as they have a high success rate in winning both sides of a merged bank. This is due to their superior product and service offerings, which help them capture a larger share of the market during such consolidations.
Q: How is the North Star program progressing, and are there any areas showing more optimism than expected? A: Barry McCarthy expressed pride in the progress of the North Star program, noting that they are on track or ahead of schedule in achieving their goals. The program has identified and executed initiatives that are expected to deliver significant EBITDA and cash flow improvements, with some areas realizing value quicker than anticipated.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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