Release Date: November 14, 2024
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: The tax rate was higher this quarter. Was this a one-time occurrence, or should we expect this to continue? A: Timothy Jugmans, CFO: The higher tax rate was due to some one-off items, including moving money out of Guatemala, which incurred a withholding tax. Going forward, as Latin America becomes a larger part of our net income, there might be slight increases, but it should revert to a more consistent rate.
Q: Can you provide insights on the adoption and future potential of EZ Rewards and EZ payments? A: Lachlan Given, CEO: We have 5.4 million EZ+ members, and while growth is slowing, the focus is now on engaging this customer base. Online payments are improving store efficiency by allowing staff to focus more on customer service. The program is expanding in Mexico and other countries, offering further growth potential.
Q: How have the hurricanes in Florida affected your operations? A: Timothy Jugmans, CFO: We experienced temporary store closures, but our team efficiently reopened them. While there was a short-term slowdown, we expect no long-term impact.
Q: With inflation steadying in the US, are you seeing changes in customer behavior? A: Lachlan Given, CEO: Customer demand remains robust across all regions, with strong growth in loans and sales. Jewelry has been a significant driver, and we remain optimistic about future growth.
Q: Can you discuss the recent acquisition of an auto pawn business in Mexico? A: Lachlan Given, CEO: We are finalizing the acquisition of 53 stores in Mexico. This strategic move addresses the growing importance of auto pawn in the region, where competitors have been successful. We aim to close the deal soon.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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