Release Date: November 12, 2024
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you elaborate on the acceleration of new technologies outpacing the decline of traditional systems and why this is different from prior technology architectures? A: John Cotterell, CEO, explained that the digital shift now requires engaging with the core systems of enterprises, unlike previous shifts that focused on building capabilities around the core. This transformation involves larger programs that take longer to prepare and sign off, as they require deeper integration into the core systems.
Q: What are the underlying assumptions in your outlook regarding the macroeconomic landscape and client budgets? A: John Cotterell noted that the outlook assumes the macroeconomic environment remains largely unchanged, with clients continuing to prioritize spending and taking extended cycles for decision-making. The focus is on creating solid business cases for new technologies like AI and core modernization.
Q: How do larger, longer-term projects focused on core modernization differ from previous projects in terms of conversion timelines and margin profiles? A: John Cotterell stated that these projects have longer conversion times but are not expected to have different margin profiles. The approach involves using accelerators for better analytics and faster, cost-effective transitions, leveraging AI to understand and change complex legacy systems.
Q: Can you provide more insight into the performance and outlook for your top clients? A: Mark Thurston, CFO, mentioned stability in the largest client, a Galaxy client, and potential growth in one of the top payment clients. However, there is a slowdown expected in a media client due to an M&A transaction, impacting Q2 and the rest of the year.
Q: What is the current status of Gen AI projects moving into full-scale production, and how do contract structures compare to traditional work? A: John Cotterell noted a steady increase in Gen AI projects moving to production, though still from a small base. Currently, contracts are on a time and materials basis, but there is potential for outcome-based pricing as specific use cases are developed and rolled out across industries.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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