Release Date: November 21, 2024
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can management share the current progress of the merchant support initiative and elaborate on future plans? Also, what are the future plans for the global business considering the evolving external environment? A: (Jiazhen Zhao, Co-CEO) We have made substantial investments in the merchant ecosystem, including the RMB10 billion fee reduction program. This includes service fee refunds, lower security deposits, and enhanced after-sales support. These efforts aim to guide high-quality merchants towards sustainable growth. (Lei Chen, Chairman and Co-CEO) For the global business, we aim to deliver unique value to consumers across different countries. We are actively engaging with external stakeholders to enhance our service standards and compliance posture. Despite challenges, we are committed to strengthening our capabilities to deliver a better shopping experience globally.
Q: Can management share detailed measures taken for compliance and platform ecosystem, and what goals are expected in this area? Also, what are your thoughts on the slight decline in profit and profitability this quarter? A: (Jiazhen Zhao, Co-CEO) We have scaled up trust and safety initiatives to fortify our compliance systems, including building a strong compliance team and enhancing merchant onboarding processes. Our goal is to foster a healthier merchant ecosystem. (Jun Liu, VP of Finance) The decline in profitability aligns with our strategy to invest in a sustainable platform ecosystem. We are seeing positive feedback from merchants, and these investments will benefit the platform in the long run.
Q: What new consumption trends were observed during this year's Double 11 Shopping Festival, and how does management rate PDD's performance? What are your thoughts on domestic competition pressure? A: (Jiazhen Zhao, Co-CEO) We observed strong sales growth in agricultural products, small home appliances, and daily necessities during the Double 11 Festival. Our 10 billion voucher campaign was well-received. Regarding competition, the e-commerce market remains intense, and our growth may not be linear. We are committed to enhancing our core capabilities and making long-term investments in our supply chain and ecosystem.
Q: How is PDD Holdings addressing the challenges posed by intensified competition and external factors? A: (Jun Liu, VP of Finance) We communicated that revenue growth may moderate due to competition and external factors. Our investments in the merchant ecosystem are laying the foundation for sustainable development. We will continue to explore more investments to drive impactful results.
Q: What are the strategic initiatives PDD Holdings is implementing to support high-quality merchants and promote a sustainable platform ecosystem? A: (Jiazhen Zhao, Co-CEO) We have introduced measures like service fee refunds and logistics fee reductions to support high-quality merchants. These initiatives aim to lower operational costs and improve efficiency, enabling merchants to invest more in product and service improvements.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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