Release Date: December 10, 2024
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Sandy, can you discuss the balance between managing inventory locally and buying with the benefit of scale, and how you plan to strengthen accountability through compensation changes? A: J. Alexander Douglas, CEO: Our strategy focuses on adding value to customers and suppliers by ensuring timely delivery of products. We're aiming to reduce inventories to pre-COVID levels, similar to our shrink reduction goals. Decentralizing decision-making closer to stores helps improve working capital efficiency and service. We're also aligning compensation with business outcomes, though it's early days in refining this model.
Q: Your updated sales guidance suggests a deceleration for the rest of the year. Can you explain the drivers behind this, particularly regarding inflation and volume? A: Giorgio Tarditi, CFO: We saw 2% volume growth in wholesale in Q1, with total growth of 4.2%. For the rest of the year, we're expecting about 1% growth, balancing strong natural customer performance, modest declines in conventional, and DC optimization dynamics. We're retaining most customers from closed DCs and expect similar outcomes with Fort Wayne.
Q: Can you elaborate on the gross margin rate contraction in the quarter and the outlook for it? A: Giorgio Tarditi, CFO: The gross margin rate was 13.3% in Q1, down from 13.7% last year, mainly due to planned customer and product mix changes. We're focused on improving margins through shrink reduction, growing professional and digital services, and enhancing private brands. Despite margin pressure, we achieved operating leverage with a 15% EBITDA growth.
Q: How is demand for your services tracking, and where do you see services growing in the long term? A: J. Alexander Douglas, CEO: Services and brands have been outgrowing the company, contributing significantly to profitability. We focus on professional services, digital stores, and Brands Plus strategy. These areas are crucial for growth, though we don't disclose specific segment details.
Q: Regarding the supplier go-to-market programs, how successful have they been, and how do they impact your business? A: J. Alexander Douglas, CEO: We've seen compelling results, such as a large supplier regaining 35,000 SKU opportunities lost during COVID. Smaller suppliers benefit from sales visibility through our system. The program allows for better planning and execution, with a focus on improving the supplier experience.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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