百融云拉升涨4.5%
一站式AI科技服务领航企业百融云-W(6608.HK)今日上涨，盘中拉升涨4.5%至9.28港元。
在近日举行的一场聚焦金融消费者权益保护的论坛上，百融云创用户权益保护部的领军人物聂梦乔提到，作为一家领先的人工智能技术公司，百融云创始终致力于将人工智能技术应用于消保工作中，以更好地履行主体责任。通过结合MaaS服务，利用决策式AI和先进的模型技术，百融云创成功打造了一个严格且完整的一体化智能客户服务平台，实现了智能服务在全渠道的接入。
该平台不仅大幅提升了服务效率，解决了用户高峰期等待时间过长、服务标准不统一等问题，还通过大语言模型的应用，实现了个性化服务的提供。同时，百融云创还不断完善内部管理机制，提升科技创新能力，建立了智能化的任务督办、风险预警和客户回访机制，确保消保工作在全链路上的有效落实。
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