“700多条差评还能有那么高的分数,我就想问问他们的评分系统是怎么做到的?”近日,有消费者发视频质疑美团平台的评分机制,引起了广泛关注。据消费者陈鹏(化名)介绍,他在美团平台预订了一间评分为4.9分的宾馆,然而入住后发现宾馆环境破旧,卫生条件堪忧,“离开后我看到这家宾馆有700多条差评,但还是有那么高的分数,(怀疑)他们存在刷分行为。”对此,美团平台的相关工作人员表示,平台上的商家评分构成是通过...
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