Release Date: January 14, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: What benefits do you expect to drive from the new ERP system? A: Jeff Geygan, Interim CEO: The new ERP system will provide timely and accurate data and analytics, assisting in managerial decisions to drive profitability as we move forward.
Q: Can you provide an update on the rebranding initiative and its potential impact on franchisee interest? A: Jeff Geygan, Interim CEO: The franchisee advisory council has shown high enthusiasm for the rebranding. Three existing franchisees are opening new stores, indicating strong interest and excitement about the new logo and store design.
Q: What progress has been made on new store openings, and are there any specific geographies you are targeting? A: Jeff Geygan, Interim CEO: We have announced three new store openings and have a robust pipeline. Kara Conklin is actively working to expand this pipeline.
Q: How did the holiday season performance compare to last year? A: Jeff Geygan, Interim CEO: We fulfilled nearly 100% of franchisee and specialty market demand, a significant improvement from last year, highlighting our ability to deliver under pressure.
Q: What strategic hires have been made to support the franchise network? A: Jeff Geygan, Interim CEO: We hired a new VP of Franchise Business Support, Lizzie Mae Kerr, and a VP of Marketing, Jeremy Garcia, both bringing valuable experience to strengthen our executive management team.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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