美国保险业成“众矢之的” 联合健康CEO承诺改善客户服务

智通财经
17 Jan

智通财经APP获悉,在财报电话会议上,联合健康(UNH.US)首席执行官Andrew Witty直面长期投资者高度关切的客户满意度问题。他表示:“公司的使命是努力提升每个人的医疗体验。这不仅意味着降低成本,使服务更实惠,而且还意味着让人们更容易获得,不再繁琐复杂、令人迷茫。我们认识到在这方面还有很多工作要做。”Witty表示:“从根本上说,美国的医疗成本更高,因为这里的单次手术、就诊或处方的价格...

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