今年春运开始前,北京朝阳站有了两个新变化——配套交通枢纽启用、地铁3号线开通。为了保障旅客出行更加顺畅,首发集团公联枢纽公司做足了准备,在枢纽站内设置醒目的彩虹地贴和全方位指引标识,问询台里还放有前往北京“七站两场”等重点地区的指路条。不过,当我真正体验完问询台的工作后才发现,这里的任务并不只是指路那么简单。 校对 卢茜
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