Release Date: February 06, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you discuss the sustainability of the recovery for Vrbo and Hotels.com into 2025 and the initiatives that have driven their turnaround? A: Ariane Gorin, CEO, explained that Vrbo's recovery was driven by improvements in product, supply, and marketing. Despite past disruptions, they are focused on enhancing product and supply further in 2025. For Hotels.com, the brand was impacted by tech migration and loyalty program changes, but they have plans to reinvigorate it in 2025.
Q: What are the headwinds affecting Q1 guidance, and how do you view long-term margin improvements compared to peers? A: Scott Schenkel, CFO, noted that Q1 guidance reflects FX headwinds and the leap year effect. They observed some softening from Q4 but believe the travel environment remains stable. Long-term, they aim for margin improvements by balancing growth and cost efficiencies, with a focus on marketing and overhead reductions.
Q: What is driving the strength in the B2B segment, particularly in APAC, and what are the growth drivers for 2025? A: Ariane Gorin highlighted strong partnerships and market growth in APAC as key drivers. For 2025, they plan to enhance existing partnerships, sign new ones, and focus on unique supply offerings. The quality of supply is crucial for B2B growth.
Q: How is the newly added Vrbo inventory performing, and what is the outlook for advertising revenue growth? A: Ariane Gorin stated that the new urban inventory contributed to Vrbo's recovery. For 2025, they aim to enhance supply flexibility and quality. Advertising revenue has grown significantly, and they see continued opportunities through new advertisers, product innovations, and ad types.
Q: Can you elaborate on potential AI partnerships and their impact on customer acquisition and internal capabilities? A: Ariane Gorin discussed using AI to enhance products for travelers and partners, adapting to changing search behaviors, and exploring partnerships with AI-native travel startups. They see AI as a tool for improving internal processes and customer experiences.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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