富途回应网络异常:客户异常情况已大多恢复 设立专线客服跟进

21世纪经济报道
13 Feb

南方财经2月13日电,隔夜美股开盘后,富途平台发现网络异常,导致部分客户出现无法操作订单指令等情况。2月13日,富途回应称,“我们立即进行了排查和修复,截至当晚23:15,新增交易订单已恢复正常;目前受影响期间的客户异常情况已大部分恢复,针对个别特殊情况,我们正在积极跟进处理。”富途强调,对受影响的客户深表歉意。为更好解决客户问题,已设立专线客服团队,随时为客户提供答疑和支持。未来将继续努力提升...

Source Link

Disclaimer: Investing carries risk. This is not financial advice. The above content should not be regarded as an offer, recommendation, or solicitation on acquiring or disposing of any financial products, any associated discussions, comments, or posts by author or other users should not be considered as such either. It is solely for general information purpose only, which does not consider your own investment objectives, financial situations or needs. TTM assumes no responsibility or warranty for the accuracy and completeness of the information, investors should do their own research and may seek professional advice before investing.

Most Discussed

  1. 1
     
     
     
     
  2. 2
     
     
     
     
  3. 3
     
     
     
     
  4. 4
     
     
     
     
  5. 5
     
     
     
     
  6. 6
     
     
     
     
  7. 7
     
     
     
     
  8. 8
     
     
     
     
  9. 9
     
     
     
     
  10. 10