Release Date: February 13, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: What is the duration for the medium-term financial targets, and can you discuss the components of the 4% to 6% revenue growth? A: Michael Simonds, President and CEO, explained that while the exact duration of the medium-term targets is not specified, the company expects to learn more as they progress through 2025. The revenue growth is expected to come from repricing insurance back into the targeted range and modest volume increases, particularly after 2025.
Q: Can you provide an update on the insurance cost ratio (ICR) trends and any changes in the FY '25 view? A: Michael Simonds stated that there hasn't been a significant change since the last earnings call. The ICR guidance for 2025 is around 91%, slightly higher than the previous estimate. The company has improved its insurance capabilities, with better leadership and actuarial talent, and is confident in managing the ICR back to the targeted range.
Q: Are there any potential strategic changes planned over the near or medium term? A: Michael Simonds mentioned that 2025 is a transition year, and the company is focused on exiting the HRIS business and upselling to ASO. They believe they are in a good position with the right plan and channels to drive long-term growth.
Q: How should we think about the seasonality of the business, particularly in the first quarter? A: Kelly Tuminelli, CFO, explained that the first quarter tends to be about two points better than the full-year average, while the fourth quarter is about two points worse. Professional services revenue is more front-loaded in the first quarter due to unemployment fees and varying state wage bases.
Q: What is the impact of the HRIS to ASO conversion and the broker channel on new sales growth? A: Michael Simonds highlighted that the broker channel is already contributing significantly to new business, and there is potential for growth. The company is investing in technology to treat brokers as trusted advisors, which will help optimize this channel over time. The ASO model offers flexibility and could be an exciting part of their offerings.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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