美团新一轮“取消骑手超时扣款”试点:扣分不扣钱

南方财经网
14 Feb

  南方财经2月14日电,2月14日,美团发布公告称,将在广西部分城市进行新一轮“取消超时扣款”试点。2024年底,美团公布了八项算法改进举措,其中包括在2025年底前逐步取消骑手超时扣款,推动从负向处罚向正向激励的转变。本轮试点,主要是在试点区域面向众包骑手测试全新的积分制度,为全面取消骑手超时扣款做好准备。

  试点具体规则为将超时扣款改为扣分,骑手后续可通过准时送达获得激励加分,因技能不熟练等主观原因多次超时后分数过低的骑手,平台将提供线上线下培训指导,以帮助骑手增强技能并恢复积分。

  新试点同时针对因客观原因导致的超时问题进行了优化,遇到特殊天气和路况等不可抗力,骑手无需申诉,系统将自动予以验证免责。

(文章来源:南方财经网)

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