美团在广西上线“超时免罚”试点:骑手超时扣款改为积分制度

澎湃新闻
14 Feb

2月14日,美团发文称,结合各方建议,本周将正式在广西部分城市首次上线“超时免罚”试点。在试点区域,将全面取消超时扣款,将众包骑手的“超时扣款”改为积分制度,并辅以支持策略,如培训帮扶新骑手、优化出餐调度和申诉通道,持续改善骑手的配送体验。  在试点区域,超时不会对骑手的收入产生影响。若核实超时为骑手责任,可能会被扣分。后续骑手可通过准时送达来获得积分。  据美团在样本地区的调研显示,2024年1...

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