Press Release: NICE Reports 25% Year-Over-Year Cloud Revenue Growth for the Full-Year 2024

Dow Jones
20 Feb

NICE Reports 25% Year-Over-Year Cloud Revenue Growth for the Full-Year 2024

   -- Total annual revenue growth of 15% year over year to $2.7 billion 
 
   -- Record high annual operating margin drives record EPS and 48% year over 
      year growth in cash flow from operations to $833 million 
HOBOKEN, N.J.--(BUSINESS WIRE)--February 20, 2025-- 

NICE $(NICE)$ today announced results for the fourth quarter and the full year ended December 31, 2024, as compared to the corresponding periods of the previous year.

Fourth Quarter 2024 Financial Highlights

 
 GAAP                                    Non-GAAP 
--------------------------------------  -------------------------------------- 
 Total revenue was $721.6 million and    Total revenue was $721.6 million and 
 increased 16%                           increased 16% 
--------------------------------------  -------------------------------------- 
 Cloud revenue was $533.9 million and    Cloud revenue was $533.9 million and 
 increased 24%                           increased 24% 
--------------------------------------  -------------------------------------- 
 Operating income was $154.3 million     Operating income was $227.3 million 
 and increased 26%                       and increased 22% 
--------------------------------------  -------------------------------------- 
 Operating margin was 21.4% compared     Operating margin was 31.5% compared 
 to 19.7% last year                      to 30.0% last year 
--------------------------------------  -------------------------------------- 
 Diluted EPS was $1.54 and increased     Diluted EPS was $3.02 and increased 
 24%                                     28% 
--------------------------------------  -------------------------------------- 
 Operating cash flow was $249.5 
 million and increased 38% 
--------------------------------------  -------------------------------------- 
 

Full Year 2024 Financial Highlights

 
 GAAP                                    Non-GAAP 
--------------------------------------  -------------------------------------- 
 Total revenue was $2,735.3 million      Total revenue was $2,735.3 million 
 and increased 15%                       and increased 15% 
--------------------------------------  -------------------------------------- 
 Cloud revenue was $1,984.2 million      Cloud revenue was $1,984.2 million 
 and increased 25%                       and increased 25% 
--------------------------------------  -------------------------------------- 
 Operating income was $546.0 million     Operating income was $849.6 million 
 and increased 25%                       and increased 21% 
--------------------------------------  -------------------------------------- 
 Operating margin was 20.0% compared     Operating margin was 31.1% compared 
 to 18.3% last year                      to 29.6% last year 
--------------------------------------  -------------------------------------- 
 Diluted EPS was $6.76 and increased     Diluted EPS was $11.12 and increased 
 32%                                     27% 
--------------------------------------  -------------------------------------- 
 Operating cash flow was $832.6 
 million and increased 48% 
--------------------------------------  -------------------------------------- 
 

"We're pleased to report a strong finish to 2024 capped off by an exceptional fourth quarter with double digit growth in total revenue, cloud revenue and further acceleration of our industry leading profitability," said Scott Russell, CEO of NICE. "Our full-year 2024 strong top line results were fueled by a 25% year-over-year growth in cloud revenue, which reached $2 billion. Further, our leadership in CX AI was exemplified by the strong adoption of our advanced AI solutions which were included in 97% of our large enterprise CXone Mpower deals over $1 million ARR. Our profitability reached new heights with a 150-basis point increase in our non-GAAP operating margin, climbing to 31.1%. Additionally, our outstanding operating cash flow growth in 2024, which increased 48% year-over-year to $833 million, positions us with a significant competitive advantage to drive future organic and inorganic expansion."

Mr. Russell continued, "AI is revolutionizing the CX industry, and CXone Mpower's agentic AI is unlocking new levels of growth by delivering further efficiency and exceptional customer experiences. I joined NICE for its undisputed leadership and its unique ability to seize this growth opportunity. We will put our industry-leading platforms front and center, we will lead the CX-AI revolution and we will further scale through expansion of our ecosystem. Our decades of deep CX domain expertise, industry-leading AI platform, relentless innovation and great financial strength strongly positions us to capitalize on the opportunities ahead and accelerate into the future."

GAAP Financial Highlights for the Fourth Quarter and Full Year Ended December 31:

Revenues:

Fourth quarter 2024 total revenues increased 16% year over year to $721.6 million compared to $623.2 million for the fourth quarter of 2023.

Full year 2024 total revenues increased 15% to $2,735.3 million compared to $2,377.5 million for the full year 2023.

Gross Profit:

Fourth quarter 2024 gross profit was $489.2 million compared to $422.3 million for the fourth quarter of 2023. Fourth quarter 2024 gross margin was 67.8% compared to 67.8% for the fourth quarter of 2023.

Full year 2024 gross profit was $1,825.7 million compared to $1,609.3 million for the full year 2023. Full year 2024 gross margin was 66.7% compared to 67.7% for the full year 2023.

Operating Income:

Fourth quarter 2024 operating income increased 26% to $154.3 million compared to $122.7 million for the fourth quarter of 2023. Fourth quarter 2024 operating margin was 21.4% compared to 19.7% for the fourth quarter of 2023.

Full year 2024 operating income was $546.0 million compared to $435.2 million for the full year 2023. Full year 2024 operating margin was 20.0% compared to 18.3% for the full year 2023.

Net Income:

Fourth quarter 2024 net income increased 22% to $99.5 million compared to $81.7 million for the fourth quarter of 2023. Fourth quarter 2024 net income margin was 13.8% compared to 13.1% for the fourth quarter of 2023.

Full year 2024 net income was $442.6 million compared to $338.3 million for the full year 2023. Full year 2024 net income margin was 16.2% compared to 14.2% for the full year 2023.

Fully Diluted Earnings Per Share:

Fully diluted earnings per share for the fourth quarter of 2024 increased 24% to $1.54 compared to $1.24 in the fourth quarter of 2023.

Fully diluted earnings per share for the full year 2024 increased 32% to $6.76 compared to $5.11 for the full year 2023.

Cash Flow and Cash Balance:

Fourth quarter 2024 operating cash flow was $249.5 million and full year 2024 operating cash flow was $832.6 million.

In the fourth quarter 2024, $95.2 million was used for share repurchases and for the full year 2024, $369.2 million were used for share repurchases.

As of December 31, 2024, total cash and cash equivalents, and short-term investments were $1,621.7 million. Our debt, was $458.8 million, resulting in net cash and investments of $1,162.9 million.

Non-GAAP Financial Highlights for the Fourth Quarter and Full Year Ended December 31:

Revenues:

Fourth quarter 2024 non-GAAP total revenues increased 16% to $721.6 million compared to $623.2 million for the fourth quarter of 2023.

Full year 2024 non-GAAP total revenues increased 15% to $2,735.3 million compared to $2,377.5 million for the full year 2023.

Gross Profit:

Fourth quarter 2024 non-GAAP gross profit increased to $515.3 million compared to $448.2 million for the fourth quarter of 2023. Fourth quarter 2024 non-GAAP gross margin was 71.4% compared to 71.9% for the fourth quarter of 2023.

Full year 2024 gross profit was $1,942.7 million compared to $1,708.8 million for the full year 2023. Full year 2024 non-GAAP gross margin was 71.0% compared to 71.9% for the full year 2023.

Operating Income:

Fourth quarter 2024 non-GAAP operating income increased 22% to $227.3 million compared to $186.9 million for the fourth quarter of 2023. Fourth quarter 2024 non-GAAP operating margin was 31.5% compared to 30.0% for the fourth quarter of 2023.

Full year 2024 non-GAAP operating income increased 21% to $849.6 million compared to $703.8 million for the full year 2023. Full year 2024 non-GAAP operating margin was 31.1% compared to 29.6% for the full year 2023.

Net Income:

Fourth quarter 2024 non-GAAP net income increased 26% to $195.8 million compared to $154.9 million for the fourth quarter of 2023. Fourth quarter 2024 non-GAAP net income margin totaled 27.1% compared to 24.9% for the fourth quarter of 2023.

Full year 2024 non-GAAP net income increased 25% to $728.4 million compared to $582.7 million for the full year 2023. Full year 2024 non-GAAP net income margin was 26.6% compared to 24.5% for the full year 2023.

Fully Diluted Earnings Per Share:

Fourth quarter 2024 non-GAAP fully diluted earnings per share increased 28% to $3.02 compared to $2.36 for the fourth quarter of 2023.

Full year 2024 non-GAAP fully diluted earnings per share increased 27% to $11.12 compared to $8.79 for the full year 2023.

First Quarter and Full Year 2025 Guidance:

First-Quarter 2025:

First-quarter 2025 non-GAAP total revenues are expected to be in a range of $693 million to $703 million, representing 6% year over year growth at the midpoint.

First-quarter 2025 non-GAAP fully diluted earnings per share are expected to be in a range of $2.78 to $2.88, representing 10% year over year growth at the midpoint.

Full-Year 2025:

Full-year 2025 non-GAAP total revenues are expected to be in a range of $2,918 million to $2,938 million, representing 7% year over year growth at the midpoint.

Full-year 2025 non-GAAP fully diluted earnings per share are expected to be in a range of $12.13 to $12.33, representing 10% year over year growth at the midpoint.

The above full year 2025 guidance includes the expectation of 12% year over year growth in cloud revenue.

Quarterly Results Conference Call

NICE management will host its earnings conference call today, February 20, 2025, at 8:30 AM ET, 13:30 GMT, 15:30 Israel, to discuss the results and the company's outlook. A live webcast and replay will be available on the Investor Relations page of the Company's website. To access, please register by clicking here: https://www.nice.com/investor-relations/upcoming-event.

Explanation of Non-GAAP measures

Non-GAAP financial measures are included in this press release. Non-GAAP financial measures consist of GAAP financial measures adjusted to exclude share-based compensation, amortization of acquired intangible assets, acquisition related and other expenses, amortization of discount on debt and loss from extinguishment of debt and the tax effect of the Non-GAAP adjustments.

The Company believes that these Non-GAAP financial measures, used in conjunction with the corresponding GAAP measures, provide investors with useful supplemental information about the financial performance of our business. We believe Non-GAAP financial measures are useful to investors as a measure of the ongoing performance of our business. Our management regularly uses our supplemental Non-GAAP financial measures internally to understand, manage and evaluate our business and to make financial, strategic and operating decisions. These Non-GAAP measures are among the primary factors management uses in planning for and forecasting future periods. Our Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with our consolidated financial statements prepared in accordance with GAAP. These Non-GAAP financial measures may differ materially from the Non-GAAP financial measures used by other companies. Reconciliation between results on a GAAP and Non-GAAP basis is provided in a table immediately following the Consolidated Statements of Income. The Company provides guidance only on a Non-GAAP basis. A reconciliation of guidance from a GAAP to Non-GAAP basis is not available due to the unpredictability and uncertainty associated with future events that would be reported in GAAP results and would require adjustments between GAAP and Non-GAAP financial measures, including the impact of future possible business acquisitions. Accordingly, a reconciliation of the guidance based on Non-GAAP financial measures to corresponding GAAP financial measures for future periods is not available without unreasonable effort.

About NICE

With NICE (Nasdaq: NICE), it's never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world's #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center -- and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE. All other marks are trademarks of their respective owners. For a full list of NICE' marks, please see: http://www.nice.com/nice-trademarks.

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. In some cases, forward-looking statements may be identified by words such as "believe", "expect", "seek", "may", "will", "intend", "should", "project", "anticipate", "plan", and similar expressions. Forward-looking statements are based on the current beliefs, expectations and assumptions of the Company's management regarding the future of the Company's business, performance, future plans and strategies, projections, anticipated events and trends, the economic environment, and other future conditions. Examples of forward-looking statements include guidance regarding the Company's revenue and earnings and the growth of our cloud, analytics and artificial intelligence business.

Forward looking statements are inherently subject to significant uncertainties, contingencies, and risks, including, economic, competitive and other factors, which are difficult to predict and many of which are beyond the control of management. The Company cautions that these statements are not guarantees of future performance, and investors should not place undue reliance on them. There are or will be important known and unknown factors and uncertainties that could cause actual results to differ materially from those expressed or implied in the forward-looking statements. These factors, include, but are not limited to, risks associated with changes in economic and business conditions, competition, successful execution of the Company's growth strategy, success and growth of the Company's cloud Software-as-a-Service business, difficulties in making additional acquisitions or effectively integrating acquired operations, products, technologies and personnel, the Company's dependency on third-party cloud computing platform providers, hosting facilities and service partners, rapidly changing technology, cyber security attacks or other security breaches against the Company, privacy concerns and legislation impacting the Company's business, changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, such as the impact of conflicts in the Middle East, that may disrupt our business and the global economy and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the "SEC").

You are encouraged to carefully review the section entitled "Risk Factors" in our latest Annual Report on Form 20-F and our other filings with the SEC for additional information regarding these and other factors and uncertainties that could affect our future performance. The forward-looking statements contained in this press release speak only as of the date hereof, and the Company undertakes no obligation to update or revise them, whether as a result of new information, future developments or otherwise, except as required by law.

 
NICE LTD. AND SUBSIDIARIES 
CONDENSED CONSOLIDATED BALANCE SHEETS 
U.S. dollars in thousands 
 
                                           December 31,    December 31, 
                                               2024            2023 
                                          --------------  -------------- 
                                            Unaudited        Audited 
                                          --------------  -------------- 
 
 ASSETS 
 
CURRENT ASSETS: 
 Cash and cash equivalents                 $     481,712   $     511,795 
 Short-term investments                        1,139,996         896,044 
 Trade receivables                               643,985         585,154 
 Debt hedge option                                     -         121,922 
 Prepaid expenses and other current 
  assets                                         239,080         197,967 
                                              ----------      ---------- 
 
 Total current assets                          2,504,773       2,312,882 
                                              ----------      ---------- 
 
LONG-TERM ASSETS: 
 Property and equipment, net                     185,292         174,414 
 Deferred tax assets                             219,232         178,971 
 Other intangible assets, net                    231,346         305,501 
 Operating lease right-of-use assets              93,083         104,565 
 Goodwill                                      1,849,668       1,821,969 
 Prepaid expenses and other long-term 
  assets                                         212,512         219,332 
                                              ----------      ---------- 
 
 Total long-term assets                        2,791,133       2,804,752 
                                              ----------      ---------- 
 
TOTAL ASSETS                               $   5,295,906   $   5,117,634 
                                              ==========      ========== 
 
 LIABILITIES AND SHAREHOLDERS' EQUITY 
 
CURRENT LIABILITIES: 
 Trade payables                            $     110,603   $      66,036 
 Deferred revenues and advances from 
  customers                                      299,367         302,649 
 Current maturities of operating leases           12,554          13,747 
 Debt                                            458,791         209,229 
 Accrued expenses and other liabilities          593,109         528,660 
                                              ----------      ---------- 
 
 Total current liabilities                     1,474,424       1,120,321 
                                              ----------      ---------- 
 
LONG-TERM LIABILITIES: 
 Deferred revenues and advances from 
  customers                                       66,289          52,458 
 Operating leases                                 92,258         102,909 
 Deferred tax liabilities                          1,965           8,596 
 Debt                                                  -         457,081 
 Other long-term liabilities                      57,807          21,769 
                                              ----------      ---------- 
 
 Total long-term liabilities                     218,319         642,813 
                                              ----------      ---------- 
 
SHAREHOLDERS' EQUITY 
 Nice Ltd's equity                             3,589,742       3,341,132 
 Non-controlling interests                        13,421          13,368 
                                              ----------      ---------- 
 
 Total shareholders' equity                    3,603,163       3,354,500 
                                              ----------      ---------- 
 
TOTAL LIABILITIES AND SHAREHOLDERS' 
 EQUITY                                    $   5,295,906   $   5,117,634 
                                              ==========      ========== 
 
 
 
NICE LTD. AND 
 SUBSIDIARIES 
CONSOLIDATED 
 STATEMENTS OF 
 INCOME 
U.S. dollars in 
 thousands (except 
 per share 
 amounts) 
 
                        Quarter ended            Year to date 
                        December 31,             December 31, 
                     -------------------  -------------------------- 
                       2024       2023       2024          2023 
                     Unaudited  Audited    Unaudited      Audited 
                     ---------  --------  -----------  ------------- 
 
Revenue: 
 Cloud               $533,947   $428,986  $1,984,160   $1,581,825 
 Services             149,650    162,365     596,031      641,387 
 Product               38,003     31,841     155,081      154,296 
                      -------    -------   ---------    --------- 
Total revenue         721,600    623,192   2,735,272    2,377,508 
                      -------    -------   ---------    --------- 
 
Cost of revenue: 
 Cloud                180,110    146,510     699,713      553,654 
 Services              47,009     48,674     184,410      188,890 
 Product                5,267      5,694      25,401       25,629 
                      -------    -------   ---------    --------- 
Total cost of 
 revenue              232,386    200,878     909,524      768,173 
                      -------    -------   ---------    --------- 
 
Gross profit          489,214    422,314   1,825,748    1,609,335 
 
Operating expenses: 
 Research and 
  development, net     94,753     81,119     360,607      322,708 
 Selling and 
  marketing           176,813    154,500     642,251      599,114 
 General and 
  administrative       63,336     64,030     276,936      252,286 
                      -------    -------   ---------    --------- 
Total operating 
 expenses             334,902    299,649   1,279,794    1,174,108 
                      -------    -------   ---------    --------- 
 
Operating income      154,312    122,665     545,954      435,227 
 
Financial expenses 
 (income) and 
 other, net           (16,938)     2,635     (58,872)     (22,473) 
                      -------    -------   ---------    --------- 
 
Income before tax     171,250    120,030     604,826      457,700 
Taxes on income        71,741     38,378     162,238      119,399 
                      -------    -------   ---------    --------- 
Net income           $ 99,509   $ 81,652  $  442,588   $  338,301 
                      =======    =======   =========    ========= 
 
 
Earnings per share: 
 Basic               $   1.56   $   1.29  $     6.97   $     5.32 
 Diluted             $   1.54   $   1.24  $     6.76   $     5.11 
 
Weighted average 
 shares 
 outstanding: 
 Basic                 63,720     63,283      63,483       63,590 
 Diluted               64,802     65,749      65,506       66,265 
 
 
 
NICE LTD. AND 
 SUBSIDIARIES 
CONSOLIDATED CASH 
 FLOW STATEMENTS 
U.S. dollars in 
 thousands 
                       Quarter ended             Year to date 
                        December 31,             December 31, 
                   ----------------------  ------------------------ 
                      2024        2023        2024         2023 
                   Unaudited    Audited    Unaudited     Audited 
                   ----------  ----------  ----------  ------------ 
 
Operating 
 Activities 
----------------- 
 
Net income         $  99,509   $  81,652   $ 442,588   $ 338,301 
Adjustments to 
 reconcile net 
 income to net 
 cash provided by 
 operating 
 activities: 
 Depreciation and 
  amortization        48,776      41,212     205,020     167,360 
 Share-based 
  compensation        48,185      46,170     182,067     176,658 
 Amortization of 
  premium and 
  discount and 
  accrued 
  interest on 
  marketable 
  securities          (3,135)        436      (9,861)      2,480 
 Deferred taxes, 
  net                 (1,312)    (35,833)    (40,261)    (66,620) 
 Changes in 
  operating 
  assets and 
  liabilities: 
  Trade 
   Receivables, 
   net               (20,993)    (16,572)    (61,025)    (34,292) 
  Prepaid 
   expenses and 
   other current 
   assets             (2,625)     95,413      25,040      73,052 
  Operating lease 
   right-of-use 
   assets              3,025       3,833      12,951      12,518 
  Trade payables      39,319       2,642      43,965       3,426 
  Accrued 
   expenses and 
   other current 
   liabilities        63,507     (27,012)     41,952     (55,703) 
  Deferred 
   revenue           (19,138)     (6,285)      3,049     (45,947) 
  Realized loss 
   on marketable 
   securities, 
   net                     -      12,271           -      12,271 
  Operating lease 
   liabilities        (2,767)        441     (13,291)    (11,100) 
 Amortization of 
  discount on 
  long-term debt         430       1,166       1,834       4,615 
 Loss from 
  extinguishment 
  of debt                  -          16           -          53 
 Change in fair 
  value of 
  contingent 
  consideration       (3,054)    (18,258)     (3,054)    (18,258) 
 Other                  (205)       (796)      1,667       2,616 
                    --------    --------    --------    -------- 
  Net cash 
   provided by 
   operating 
   activities        249,522     180,496     832,641     561,430 
                    --------    --------    --------    -------- 
 
Investing 
 Activities 
----------------- 
 
 Purchase of 
  property and 
  equipment           (7,567)     (6,079)    (34,962)    (29,205) 
 Purchase of 
  Investments       (362,822)    (29,620)   (938,154)   (230,263) 
 Proceeds from 
  Investments         77,086     129,006     705,332     436,044 
 Capitalization 
  of internal use 
  software costs     (16,819)    (13,868)    (64,805)    (54,974) 
 Payments for 
  business 
  acquisitions, 
  net of cash 
  acquired           (20,309)   (396,780)    (64,816)   (415,185) 
                    --------    --------    --------    -------- 
  Net cash 
   provided used 
   in investing 
   activities       (330,431)   (317,341)   (397,405)   (293,583) 
                    --------    --------    --------    -------- 
 
Financing 
 Activities 
----------------- 
 
 Proceeds from 
  issuance of 
  shares upon 
  exercise of 
  options                723         803       3,063       2,570 
 Purchase of 
  treasury 
  shares             (95,156)    (69,026)   (369,196)   (288,443) 
 Dividends paid 
  to 
  noncontrolling 
  interest              (355)       (291)     (3,036)     (1,771) 
 Repayment of 
  debt                     -      (1,071)    (87,435)     (2,628) 
                    --------    --------    --------    -------- 
  Net cash used 
   in financing 
   activities        (94,788)    (69,585)   (456,604)   (290,272) 
                    --------    --------    --------    -------- 
 
Effect of 
 exchange rates 
 on cash and cash 
 equivalents          (8,174)      3,754      (6,914)      2,643 
                    --------    --------    --------    -------- 
 
Net change in 
 cash, cash 
 equivalents and 
 restricted cash    (183,871)   (202,676)    (28,282)    (19,782) 
Cash, cash 
 equivalents and 
 restricted cash, 
 beginning of 
 period            $ 668,903   $ 715,990   $ 513,314   $ 533,096 
                    ========    ========    ========    ======== 
 
Cash, cash 
 equivalents and 
 restricted cash, 
 end of period     $ 485,032   $ 513,314   $ 485,032   $ 513,314 
                    ========    ========    ========    ======== 
 
 
Reconciliation of cash, cash equivalents and restricted cash 
reported in the consolidated balance sheet: 
 Cash and cash 
  equivalents           $481,712  $511,795  $481,712  $511,795 
 Restricted cash 
  included in other 
  current assets        $  3,320  $  1,519  $  3,320  $  1,519 
                         -------   -------   -------   ------- 
 Total cash, cash 
  equivalents and 
  restricted cash 
  shown in the 
  statement of cash 
  flows                 $485,032  $513,314  $485,032  $513,314 
                         =======   =======   =======   ======= 
 
 
 
NICE LTD. AND 
 SUBSIDIARIES 
RECONCILIATION OF 
 GAAP TO NON-GAAP 
 RESULTS 
U.S. dollars in 
 thousands (except 
 per share 
 amounts) 
 
                        Quarter ended             Year to date 
                         December 31,             December 31, 
                     --------------------  -------------------------- 
                       2024       2023        2024          2023 
                     ---------  ---------  -----------  ------------- 
GAAP revenues        $721,600   $623,192   $2,735,272   $2,377,508 
                      -------    -------    ---------    --------- 
Non-GAAP revenues    $721,600   $623,192   $2,735,272   $2,377,508 
                      =======    =======    =========    ========= 
 
 
GAAP cost of 
 revenue             $232,386   $200,878   $  909,524   $  768,173 
Amortization of 
 acquired 
 intangible assets 
 on cost of cloud     (19,592)   (17,935)     (93,370)     (75,667) 
Amortization of 
 acquired 
 intangible assets 
 on cost of 
 product                    -       (255)        (410)      (1,021) 
Cost of cloud 
 revenue adjustment 
 (1,2)                 (3,520)    (4,605)     (12,549)     (10,965) 
Cost of services 
 revenue adjustment 
 (1)                   (2,966)    (3,142)     (10,472)     (11,906) 
Cost of product 
 revenue adjustment 
 (1)                      (18)        15         (108)         121 
                      -------    -------    ---------    --------- 
Non-GAAP cost of 
 revenue             $206,290   $174,956   $  792,615   $  668,735 
                      =======    =======    =========    ========= 
 
 
GAAP gross profit    $489,214   $422,314   $1,825,748   $1,609,335 
Gross profit 
 adjustments           26,096     25,922      116,909       99,438 
                      -------    -------    ---------    --------- 
Non-GAAP gross 
 profit              $515,310   $448,236   $1,942,657   $1,708,773 
                      =======    =======    =========    ========= 
 
 
GAAP operating 
 expenses            $334,902   $299,649   $1,279,794   $1,174,108 
Research and 
 development (1,2)     (6,461)    (6,997)     (28,822)     (31,402) 
Sales and marketing 
 (1,2)                (15,565)   (11,515)     (57,891)     (48,048) 
General and 
 administrative 
 (1,2)                (21,628)   (34,588)     (81,042)     (92,291) 
Amortization of 
 acquired 
 intangible assets     (6,263)    (3,506)     (22,087)     (15,757) 
Valuation 
 adjustment on 
 acquired deferred 
 commission                 -         22           24          128 
Change in fair 
 value of 
 contingent 
 consideration          3,054     18,258        3,054       18,258 
                      -------    -------    ---------    --------- 
Non-GAAP operating 
 expenses            $288,039   $261,323   $1,093,030   $1,004,996 
                      =======    =======    =========    ========= 
 
 
GAAP financial and 
 other income, net   $(16,938)  $  2,635   $  (58,872)  $  (22,473) 
Amortization of 
 discount and loss 
 of extinguishment 
 on debt                 (430)    (1,182)      (1,834)      (4,668) 
Realized loss on 
 marketable 
 securities, net            -    (12,271)           -      (12,271) 
Change in fair 
 value of 
 contingent 
 consideration              -          -         (115)        (817) 
                      -------    -------    ---------    --------- 
Non-GAAP financial 
 and other income, 
 net                  (17,368)   (10,818)     (60,821)     (40,229) 
                      =======    =======    =========    ========= 
 
 
GAAP taxes on 
 income              $ 71,741   $ 38,378   $  162,238   $  119,399 
Tax adjustments re 
 non-GAAP 
 adjustments          (22,878)     4,464       19,787       41,937 
                      -------    -------    ---------    --------- 
Non-GAAP taxes on 
 income              $ 48,863   $ 42,842   $  182,025   $  161,336 
                      =======    =======    =========    ========= 
 
 
GAAP net income      $ 99,509   $ 81,652   $  442,588   $  338,301 
Amortization of 
 acquired 
 intangible assets     25,855     21,696      115,867       92,445 
Valuation 
 adjustment on 
 acquired deferred 
 commission                 -        (22)         (24)        (128) 
Share-based 
 compensation (1)      49,720     47,298      187,717      180,504 
Acquisition related 
 expenses (2)             438     13,534        3,167       13,987 
Amortization of 
 discount and loss 
 of extinguishment 
 on debt                  430      1,182        1,834        4,668 
Realized loss on 
 marketable 
 securities, net            -     12,271            -       12,271 
Change in fair 
 value of 
 contingent 
 consideration         (3,054)   (18,258)      (2,939)     (17,441) 
Tax adjustments re 
 non-GAAP 
 adjustments           22,878     (4,464)     (19,787)     (41,937) 
                      -------    -------    ---------    --------- 
Non-GAAP net income  $195,776   $154,889   $  728,423   $  582,670 
                      =======    =======    =========    ========= 
 
 
GAAP diluted 
 earnings per 
 share               $   1.54   $   1.24   $     6.76   $     5.11 
                      =======    =======    =========    ========= 
 
Non-GAAP diluted 
 earnings per 
 share               $   3.02   $   2.36   $    11.12   $     8.79 
                      =======    =======    =========    ========= 
 
Shares used in 
 computing GAAP 
 diluted earnings 
 per share             64,802     65,749       65,506       66,265 
 
Shares used in 
 computing non-GAAP 
 diluted earnings 
 per share             64,802     65,749       65,506       66,265 
 
 
 
NICE LTD. AND 
 SUBSIDIARIES 
RECONCILIATION OF GAAP TO NON-GAAP RESULTS (continued) 
U.S. dollars in 
 thousands 
 
 
      Share-based 
(1)   Compensation 
      --------------- 
                         Quarter ended        Year to date 
                         December 31,         December 31, 
                       -----------------  --------------------- 
                        2024      2023      2024       2023 
                       -------  --------  --------  ----------- 
 
 Cost of cloud 
  revenue              $ 3,520  $ 4,605   $ 12,487  $ 10,965 
 Cost of services 
  revenue                2,966    3,142     10,472    11,906 
 Cost of product 
  revenue                   18      (15)       108      (121) 
 Research and 
  development            6,461    6,997     28,492    31,402 
 Sales and marketing    15,554   11,515     57,230    48,023 
 General and 
  administrative        21,201   21,054     78,928    78,329 
                        ------   ------    -------   ------- 
                       $49,720  $47,298   $187,717  $180,504 
                        ======   ======    =======   ======= 
 
 
 
      Acquisition 
      related 
(2)   expenses 
      --------------- 
                         Quarter ended        Year to date 
                         December 31,         December 31, 
                       -----------------  --------------------- 
                        2024      2023      2024       2023 
                       -------  --------  --------  ----------- 
 
 Cost of cloud 
  revenue              $     -  $     -   $     62  $      - 
 Research and 
  development                -        -        330         - 
 Sales and marketing        11        -        661        25 
 General and 
  administrative           427   13,534      2,114    13,962 
                        ------   ------    -------   ------- 
                       $   438  $13,534   $  3,167  $ 13,987 
                        ======   ======    =======   ======= 
 
 
 
NICE LTD. AND SUBSIDIARIES 
RECONCILIATION OF GAAP NET INCOME TO NON-GAAP EBITDA 
U.S. dollars in thousands 
 
 
                    Quarter ended           Year to date 
                     December 31,           December 31, 
                 --------------------  ---------------------- 
                   2024       2023       2024        2023 
                 Unaudited   Audited   Unaudited    Audited 
                 ---------  ---------  ---------  ----------- 
 
GAAP net income  $ 99,509   $ 81,652   $442,588   $338,301 
Non-GAAP 
 adjustments: 
 Depreciation 
  and 
  amortization     48,776     41,212    205,020    167,360 
 Share-based 
  Compensation     48,185     46,170    182,067    176,658 
 Financial and 
  other 
  expense/ 
  (income), 
  net             (16,938)     2,635    (58,872)   (22,473) 
 Acquisition 
  related 
  expenses            438     13,534      3,167     13,987 
 Change in fair 
  value of 
  contingent 
  consideration    (3,054)   (18,258)    (3,054)   (18,258) 
 Valuation 
  adjustment on 
  acquired 
  deferred 
  commission            -        (22)       (24)      (128) 
 Taxes on 
  income           71,741     38,378    162,238    119,399 
                  -------    -------    -------    ------- 
Non-GAAP EBITDA  $248,657   $205,301   $933,130   $774,846 
                  =======    =======    =======    ======= 
 
 
 
NICE LTD. AND SUBSIDIARIES 
NON-GAAP RECONCILIATION - FREE CASH FLOW FROM 
 CONTINUING OPERATIONS 
U.S. dollars in thousands 
 
 
                       Quarter ended           Year to date 
                        December 31,           December 31, 
                    --------------------  ---------------------- 
                      2024       2023       2024        2023 
                    Unaudited   Audited   Unaudited    Audited 
                    ---------  ---------  ---------  ----------- 
   Free cash flow 
    (a) 
   Net cash 
    provided by 
    operating 
    activities      $249,522   $180,496   $832,641   $561,430 
 
   Purchase of 
    property and 
    equipment         (7,567)    (6,079)   (34,962)   (29,205) 
   Capitalization 
    of internal 
    use software 
    costs            (16,819)   (13,868)   (64,805)   (54,974) 
 
   Free Cash Flow   $225,136   $160,549   $732,874   $477,251 
                     =======    =======    =======    ======= 
 
(a) Free cash flow from continuing operations is defined as 
operating cash flows from continuing operations less capital 
expenditures of the continuing operations and less 
capitalization of internal use software costs. 
 

View source version on businesswire.com: https://www.businesswire.com/news/home/20250220822205/en/

 
    CONTACT:    Investor Relations Contact 

Marty Cohen, +1 551 256 5354, ir@nice.com, ET

Omri Arens, +972 3 763-0127, ir@nice.com, CET

Corporate Media Contact

Christopher Irwin-Dudek, +1 201 561 4442, media@nice.com, ET

 
 

(END) Dow Jones Newswires

February 20, 2025 05:30 ET (10:30 GMT)

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