Release Date: February 27, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Why was there a miss on commission income from the merchant bank, and what actions are being taken to address this? A: Maarten Edixhoven, Chairman of the Management Board, explained that while the investment bank is profitable, commission income could have been higher. The trend is positive, and the bank is working on improving revenue. Some transactions were delayed due to seasonality, but the outlook is optimistic for returning to pre-2023 levels in the coming years.
Q: Can you elaborate on the net interest income (NII) guidance for 2025, and what factors are influencing it? A: Jeroen Kroes, CFO, stated that the NII guidance is slightly lower due to clients investing more in assets under management than expected, reducing savings. Additionally, banks in the Netherlands have been slow to adjust savings rates in response to ECB rate cuts, impacting margins.
Q: What is the outlook for expenses in 2025, particularly regarding wages and inflation? A: Jeroen Kroes mentioned that salaries will increase by 3.5% from January 1, 2025, and inflation remains a factor, especially in IT costs. The bank is investing in growth, including hiring mid-career bankers, but aims to ensure income grows faster than costs.
Q: What is the current momentum for net new money in 2025, and how does it compare to 2024? A: Maarten Edixhoven highlighted strong commercial momentum across private banking in the Netherlands, Belgium, and Switzerland. The bank is gaining market share, driven by new clients and existing clients increasing their share of wallet. The momentum is expected to continue in 2025.
Q: How is the integration of Robeco's online investment platform progressing? A: Jeroen Kroes reported that the integration is well on track, with teams already working together from the same location. The final stages involve integrating IT systems, expected to be completed within the year.
Q: What is the strategy for operational leverage and automation within the bank? A: Maarten Edixhoven explained that the bank is investing in client-facing staff and using AI and digital processes to support a highly personal client approach. Automation is focused on reducing the burden of client due diligence and enhancing service efficiency.
Q: What is the plan for distributing excess capital, given the CET1 ratio of 18%? A: Jeroen Kroes stated that the bank aims to steer towards a CET1 ratio of 17.5%. The current excess capital will be evaluated towards the end of the year, considering potential M&A and balance sheet growth.
Q: How do you expect margins in the Netherlands to evolve in 2025? A: Jeroen Kroes indicated that the focus is on increasing discretionary asset management inflows, which have higher margins than advisory products. The mix of client preferences will also influence margins.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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