Release Date: February 26, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you size eBay's position and exposure to changes in de minimis shipping, specifically to China? A: James Iannone, CEO, explained that the China to US corridor makes up approximately 5% of eBay's total GMV, with China overall being less than 10%. About three-fourths of Greater China volume is forward deployed and subject to tariffs. eBay is confident in its ability to help sellers and buyers navigate changes in tariff policies with minimal disruption.
Q: How is eBay approaching the changes in the e-commerce discovery funnel with technologies like ChatGPT? A: James Iannone, CEO, stated that eBay is collaborating with OpenAI and sees this as an opportunity to allow sellers greater exposure to diverse buyers. eBay is also building its own agentic technology to improve the shopping experience and sees these collaborations as another channel to acquire new buyers.
Q: What are the expectations for focus category growth in 2025? A: James Iannone, CEO, expressed confidence in continued momentum in focus categories, which grew 5% in 2024. eBay plans to invest in existing and new categories, with a focus on non-new in season items, which are expected to grow faster than new in season.
Q: Can you provide more details on the Facebook Marketplace partnership? A: James Iannone, CEO, explained that the partnership allows eBay sellers to benefit from Facebook's scaled audience. The partnership is not simply about buying ads but about broadening seller reach. While it's still early days, eBay is encouraged by the initial results and is gradually scaling up the test.
Q: How is eBay leveraging AI for platform improvements and cost efficiencies? A: James Iannone, CEO, highlighted that eBay's AI models in 2024 were 100 times larger than in 2023, improving accuracy and reducing latency. Over 10 million unique sellers have used GenAI features, creating over 100 million listings. AI is also being used to enhance consumer-facing features and internal processes, with significant improvements expected in 2025.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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