Release Date: February 25, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you provide more color on the gross margin outlook and the ability to increase the full price proportion of sales in the business? A: Jesse Timmermans, CFO: We see further opportunity for full price sales even on top of the healthy levels we exited 2024 with. The team continues to improve in bringing new styles and resonating merchandising, which supports this outlook. For FWRD, margins are improving, and we expect full price sales to continue positively impacting margins.
Q: What is the outlook for logistics, especially internationally, and how do international margins compare to domestic ones? A: Jesse Timmermans, CFO: International gross margins are relatively in line with domestic margins. While shipping internationally is more expensive, this is offset by a lower return rate internationally compared to domestic, resulting in comparable contribution margins.
Q: As comparisons get tougher, what are your thoughts on average order value relative to the number of orders, and how do you see physical retail evolving? A: Jesse Timmermans, CFO: We expect strong growth in customer numbers and orders, with a slight increase in average order value due to a higher full price mix. Michael Karanikolas, Co-CEO: Physical retail is a huge long-term opportunity. Our experiences with the Aspen store and pop-ups have been successful, and we see significant potential as a large portion of the apparel market remains offline.
Q: Can you size the impact of the January wildfires on Q1 performance? A: Jesse Timmermans, CFO: The wildfires had a definite impact, particularly in California and Los Angeles, and our pause on social media also affected nationwide sales. However, February has shown solid performance, helping to offset January's challenges.
Q: What are the new opportunities emerging from AI technology, and how is it impacting the business? A: Michael Karanikolas, Co-CEO: AI is rapidly evolving, and we have several exciting projects underway. We are leveraging AI for product discovery, site merchandising, and efficiency improvements. While it's too early to share specifics, we are optimistic about AI's potential to drive growth and efficiency.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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