Release Date: February 27, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Could you provide more detail about the weakness in seasonal hiring in retail and transportation? A: Scott Staples, CEO, explained that the trend of less pronounced peaks and valleys in seasonal hiring has been observed over the last couple of years. Hiring tends to slow down around mid-November, continues through December, and picks back up in January. This pattern has been factored into their 2025 guidance.
Q: Does the win in the healthcare space using the Sterling platform mean you'll indefinitely support Sterling's back end? A: Scott Staples, CEO, noted that the integration aims for no customer disruption, leveraging the best of both platforms without requiring client migrations. This approach allows for maintaining both platforms with reduced overhead, driving synergies without impacting the original plan.
Q: Are you tracking a net promoter score post-merger, and how is the verified database contributing to revenues or savings? A: Scott Staples, CEO, confirmed that they continue to measure net promoter scores and customer satisfaction. The verified database has grown to 120 million records, with a total of 900 million proprietary records, though Sterling's data has not yet been integrated.
Q: Does the low end of the guidance range account for a slower recovery in base growth? A: Steven Marks, CFO, explained that the guidance range considers potential scenarios, with base growth expected to remain a headwind through mid-2025. The guidance reflects a prudent posture, anticipating slight to modest full-year base revenue declines.
Q: Can you confirm where the bulk of synergy realizations are coming from, and have target areas changed? A: Steven Marks, CFO, stated that synergy realizations have accelerated across all functions, with a focus on reducing duplicative costs and redundancies. The integration plan aims to action 50% of target synergies within the first six months post-closing.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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