ServiceNow made headlines with its recent collaboration with NVIDIA to develop AI agents for the telecommunications sector, aimed at improving productivity and customer experiences. This strategic move coincided with a modest price increase of 0.24% over the past week, reflecting positive investor sentiment amidst general market unease. While the broader market experienced a decline of 1.3% due to lingering economic concerns and weak manufacturing data, ServiceNow's focus on AI innovation provided a relative boost. Notably, the tech-heavy Nasdaq also saw a 0.4% drop, highlighting a challenging environment for technology stocks. ServiceNow's targeted advancements within an industry struggling with disruptions could explain its resilience against the backdrop of market volatility. Despite the challenging conditions hindering many tech stocks, including a volatile session for AI chipmaker Nvidia, ServiceNow's unique positioning and ongoing partnerships may have contributed to stabilizing its share performance.

Dig deeper into the specifics of ServiceNow here with our thorough analysis report.

Over the past five years, ServiceNow's total shareholder returns reached 218.31%, reflecting strong long-term performance. This impressive gain comes amid various strategic developments and market conditions. Notably, ServiceNow has consistently exceeded market expectations, outperforming the US Software industry and the broader US market over the past year. The company's ability to innovate, such as launching the Now Platform Quebec with AI advancements in March 2021, strengthened its market position.

In recent years, ServiceNow has expanded its revenue base with strategic partnerships, like the integration with Visa for improved dispute management announced in January 2025. Fiscal discipline is evident with their share repurchase activities, adding a total of US$1.23 billion buyback by late 2024. These actions alongside governance updates, including new bylaws adopted in February 2025, have collectively supported its share price resilience, ensuring its competitive edge in a challenging technical landscape.

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This article by Simply Wall St is general in nature. We provide commentary based on historical data and analyst forecasts only using an unbiased methodology and our articles are not intended to be financial advice. It does not constitute a recommendation to buy or sell any stock, and does not take account of your objectives, or your financial situation. We aim to bring you long-term focused analysis driven by fundamental data. Note that our analysis may not factor in the latest price-sensitive company announcements or qualitative material. Simply Wall St has no position in any stocks mentioned.

Companies discussed in this article include NYSE:NOW.

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