Release Date: March 11, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you explain the functional changes in the wholesale realignment and the biggest benefits you see? Also, does the new sales breakdown refer to natural products sold to any customer or all products sold to largely natural customers? A: The realignment focuses on product expertise, dividing the wholesale business into two product-centered divisions: one for conventional grocery products and another for natural, organic, specialty, and fresh products. This approach allows for specialized sales, procurement, and merchandising while maintaining enterprise-level capabilities in supply chain and IT. The sales breakdown applies to all customers, with natural products represented by experts in that category, regardless of the customer's primary focus. Sandy Douglas, CEO
Q: Regarding the closure of the Fort Wayne distribution center, were there duplicate costs that are now gone, and is there a step down in depreciation expense? What did you learn from this process? A: There were some duplicative costs in Q2, but operations have been transferred to other DCs, reducing OpEx and fixed costs at Fort Wayne. This contributes to our confidence in increasing EBITDA. We expect some step down in depreciation. The closure prioritized customer experience, ensuring smooth transitions while optimizing operations. These learnings will inform future facility closures and optimizations. Giorgio Matteo, CFO
Q: Are you seeing any changes in end customer behavior in the early weeks of Q3, given shifts in consumer sentiment? A: We haven't observed significant changes in consumer behavior recently. Our customer base continues to perform well, driven by strong strategies and differentiation. While there might have been some up-stocking in certain categories, no major trends have emerged. Sandy Douglas, CEO
Q: How are lean principles being implemented in the new DCs, and what are the expectations for productivity gains? A: Lean Daily Management has been rolled out to nine DCs, with expectations of mid-single-digit productivity gains. Initial implementations have shown improvements in safety, delivery quality, and productivity. We anticipate similar results as newer DCs adopt these practices. Giorgio Matteo, CFO
Q: What is the demand for natural and organic products from conventional retailers, and how does the realignment affect cross-selling efforts? A: The demand for natural and organic products remains strong across all channels, including conventional retailers. Our Wild Harvest brand is performing well, reflecting a broad consumer trend towards better-for-you products. The realignment enhances our ability to serve this demand by focusing on product expertise and innovation. Sandy Douglas, CEO
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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