3月12日,海底捞发布最新声明称,针对2月24日00:00至3月8日24:00期间在海底捞上海外滩店堂食消费的4109单顾客,将全额退还当日餐费,并额外提供订单付款10倍金额的现金补偿。 对于涉案的两名男子,海底捞已在3月10日向上海黄浦区法院提起民事诉讼申请,坚决依法追究其相关责任。 此外,若顾客希望通过法律途径维护权益,海底捞将全力配合,承诺依法承担全部责任,并再次向所有顾客道歉。对于...
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