麦当劳怎么用AI?运营、客服和个性化营销!

华尔街见闻
09 Mar

快餐巨头麦当劳正经历一场深刻的技术变革。这家全球连锁餐厅的43,000家门店,正在通过引入人工智能(AI)、边缘计算和物联网(IoT)技术,重塑顾客体验和运营效率。 据《华尔街日报》报道,麦当劳于2023年末与Google Cloud达成合作,将边缘计算技术引入其门店。这意味着,每家餐厅都拥有了本地数据处理和分析能力,无需依赖远程云服务器。这对于网络连接不稳定地区尤为重要。麦当劳首席信息官...

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