金吾财讯 | 意大利竞争管理机构（AGCM）周四表示，意大利竞争管理机构已经结束了对奥的斯的调查，此前这家美国电梯制造商表示将向意大利客户退还约 145 万欧元（160 万美元）。AGCM 在裁决中表示，该公司同意支付款项，但并未承认任何过错。该监管机构对涉嫌不公平商业行为的调查已于十月份启动。奥的斯被指控在未经客户明确同意的情况下，在电梯上安装提供额外收费服务的设备，未能按时完成新安装，并且未能充分处理维护和改造要求。AGCM 在一份声明中表示，商定的退款将使大约 7,700 名客户受益，其中包括私人居民协会和小型企业。此外，该公司同意，未经客户明确同意，不会在其电梯上安装任何需要支付额外费用的配件，并同意改善其客户服务。
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