Banco Santander (Brasil) SA (BSBR) shares surged 5.19% in the pre-market trading session on Wednesday, following the release of its impressive fourth-quarter earnings results.
The Brazilian subsidiary of Spain's Banco Santander reported a significant increase in net profit for Q4 2024, rising to 3.86 billion Brazilian reais ($667 million), up from 2.20 billion reais in the same period last year. Revenue also saw a substantial jump, reaching 21.49 billion reais, compared to 18.79 billion reais a year earlier.
BSBR's strong financial performance is driven by its customer-centric strategy and focus on enhancing the digital banking experience. The bank has made significant strides in improving its Net Promoter Score (NPS) across various segments, reflecting its commitment to delivering better services to customers. Additionally, BSBR has expanded its digital offerings, leading to a notable increase in AI chatbot interactions with users.
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